UK Technical Client Operations Lead

JustPark Limited; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Free lunch on office days

Private Medical Insurance with Vitality

Enhanced parental leave

Quarterly team social budget

Job summary

JustPark Limited is seeking a Technical Client Operations Manager to manage operational delivery across the UK client portfolio. You will ensure exceptional client experiences, drive process improvements, and lead cross-functional projects while independently managing relationships with senior clients.

The ideal candidate will have over 5 years of experience in client operations and a track record of managing complex client relationships, with strong technical skills in operational processes and data analysis.

Benefits include a generous holiday policy, private medical insurance, and competitive pension options.

Qualifications

• 5+ years' experience in a client operations or technical account management role.
• Proven track record of managing complex client relationships.
• Strong data literacy with operational reporting skills.

Responsibilities

• Manage operational delivery of JustPark's UK managed location portfolio.
• Independently manage senior client relationships.
• Design, document, and improve standard operating procedures.

Skills

Client operations management

Technical account management

Data literacy

Interpersonal communication

Education

5+ years' experience in client operations

Tools

Google Workspace

Microsoft Office

Operational and CRM tooling

Job description

JustPark Limited is seeking a Technical Client Operations Manager to manage operational delivery across the UK client portfolio. You will ensure exceptional client experiences, drive process improvements, and lead cross-functional projects while independently managing relationships with senior clients.

The ideal candidate will have over 5 years of experience in client operations and a track record of managing complex client relationships, with strong technical skills in operational processes and data analysis.

Benefits include a generous holiday policy, private medical insurance, and competitive pension options.