UK Stock Assistant (Chain 1)

Mountain Warehouse; Chester; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Monthly bonus scheme

Colleague discount 50%

28 days annual leave

Employee Assistance Programme

Colleague Hardship Scheme

Referral incentives

Auto-enrolment pension

Length of service awards

Job summary

Mountain Warehouse in Chester on High Street is seeking a Stock Assistant to help keep shelves stocked, process deliveries, and maintain accurate inventory and presentation for a smooth shopping experience. You will collaborate with colleagues to deliver excellent customer service, replenish stock, and uphold safety and store standards while supporting sales and team goals.

Compensation ranges from £8.00 to £12.71 per hour, with a monthly bonus scheme and generous colleague benefits, reflecting

Qualifications

• Customer service orientation and friendly communication style.
• Attention to detail is essential for stock accuracy and presentation.
• Team player with a collaborative approach to store tasks.
• Strong communication to assist customers and colleagues.

Responsibilities

• Receive and process deliveries, check accuracy and stock properly.
• Replenish stock and maintain attractive store presentation.
• Maintain cleanliness and store standards, including fitting rooms.

Skills

Customer service

Attention to detail

Teamwork

Communication

Job description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

Application Deadline: 25 September 2026

Department: UK Retail

Location: Chester High Street (CST)

Compensation: £8.00 - £12.71 / hour

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Mountain Warehouse has the perfect role for you!

As a Stock Assistant, you’ll play a crucial role in ensuring the store remains well-stocked and organised for a seamless shopping experience. From receiving and replenishing deliveries to maintaining accurate inventory levels, you’ll help keep the store running efficiently while upholding high standards of stock presentation, safety, and compliance.

Key Responsibilities

Team Collaboration:

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence:

• Receive and Process Deliveries Efficiently. Accept incoming shipments, check for accuracy, and ensure products are properly stocked and stored to maintain inventory integrity.
• Replenish Stock and Maintain Store Presentation. Regularly restock shelves and displays to ensure customers have access to a well-stocked and visually appealing store environment.
• Maintain Cleanliness and Store Standards. Conduct daily housekeeping tasks, including tidying shelves, maintaining fitting rooms, and ensuring the overall cleanliness of the store to create a welcoming atmosphere.

Customer Engagement:

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Mountain Warehouse brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance:

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Attention to detail is key.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You’re not just working in a store; you’re shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change!

INDAR1