UK Sales Assistant (ANIMAL)

Mountain Warehouse; St Davids; On-site; GBP 10,000 - 17,000; Full time

Benefits offered by this job

Monthly Bonus Scheme

Colleague Discount 50%

28 days annual leave including Bank/HB

Employee Assistance Programme

Colleague Hardship Scheme

Colleague Referral Incentive

Auto-enrolment Pension

Stability and support

Job summary

Mountain Warehouse is seeking a Sales Assistant in St Davids to join our UK Retail team. You will help run the store, maintain high presentation standards, and deliver an outstanding shopping experience for customers.

You will build rapport with customers, process transactions, and support promotions while prioritising health, safety, and wellbeing. Join a friendly, energetic retail team and help drive sales.

Qualifications

• Customer-focused retail experience is required.
• Able to work as part of a collaborative team.
• Strong communication and interpersonal skills.
• Comfortable handling transactions and operating POS systems.

Responsibilities

• Maintain store presentation and organise displays.
• Process transactions and handle various payment methods.
• Support in-store promotions and marketing displays to drive sales.
• Deliver a welcoming and informative shopping experience for customers.
• Collaborate with team to meet sales targets and improve performance.

Skills

Customer service

Retail experience

Team player

Communication

Job description

Description

Are you passionate about retail and providing exceptional customer service? Do you thrive in a collaborative environment where teamwork and community are at the heart of success? If so, Animal has the perfect role for you!

Application Deadline

31 October 2026

Department

UK Retail

Location

St Davids Animal (YSD)

Compensation

£7.55 - £12.21 / hour

Key Responsibilities

As a Sales Assistant, you’ll play a vital role in ensuring the store operates efficiently and delivers an outstanding shopping experience. From maintaining high presentation standards to creating a welcoming atmosphere, you’ll represent our brand with pride and enthusiasm while prioritising health, safety, and wellbeing.

Team Collaboration

• Work harmoniously with your colleagues, fostering an inclusive and supportive team environment.
• Actively participate in team discussions and problem-solving, contributing innovative ideas to achieve shared goals.
• Share knowledge and skills to support and train both new and existing team members.

Operational Excellence

• Assist in the day-to-day operations of the store, ensuring compliance with all company policies and procedures.
• Accurately process transactions, handling various payment methods with efficiency.
• Keep the sales floor clean, organised, and visually appealing, ensuring products are attractively displayed and fully stocked.
• Stay informed about product features, promotions, and pricing to provide customers with accurate and helpful advice.
• Help set up and execute in-store promotions and displays to drive sales and enhance the shopping experience.

Customer Engagement

• Build strong connections with customers, engaging with them to understand their needs and provide tailored solutions.
• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.
• Represent the Animal brand with enthusiasm and professionalism, creating a welcoming and enjoyable atmosphere for all.

Sales & Performance

• Work with the team to meet and exceed sales targets, contributing to a high-performing and motivated workplace.
• Support store management in identifying opportunities for growth and improvement, helping the team achieve its full potential.

We Would Love To Meet Someone Who Is

• Committed to delivering outstanding customer service.
• Passionate about retail and eager to share that enthusiasm.
• Excellent communicators with a friendly and approachable demeanour.
• Energetic, driven, and determined to complete tasks effectively.
• Team players who are reliable and trustworthy.

What's in it for you?

• Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
• 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
• 28 days annual leave, including Bank Holidays
• Access to Employee Assistance Programme, and a Colleague Hardship Scheme
• Generous Colleague Referral Incentive
• Auto-enrolment Pension scheme
• A stable, successful and supported environment
• Length of service awards

You're not just working in a store; you're shaping an experience and creating a legacy. Embrace the adventure, for you are the driving force of positive change! INDAR3