UK Major and Complex Loss Director

Davies; United Kingdom; Remote; GBP 35,000 - 45,000; Full time

Job summary

A leading insurance firm is seeking a highly skilled property claims professional to handle complex claims, ensuring adherence to high standards and performance targets. This role requires exceptional interpersonal skills and the ability to work effectively under pressure. The ideal candidate will have experience in property adjusting and a professional qualification like ACILA or FCILA. This position offers an opportunity to develop your career within a dynamic team.

Benefits

Leadership training programme

Pension contributions

Flexible benefits including holiday purchase

Qualifications

• Previous experience within a similar role.
• Proven track record of general property adjusting and high net worth.
• Full, clean driving license required.

Responsibilities

• Handle claims in line with company requirements.
• Ensure key performance indicator targets are reached.
• Build effective relationships with clients, brokers and others.

Skills

Interpersonal skills

Flexibility to changing priorities

Dependability

Ability to work under pressure

Education

ACILA, FCILA or other professional qualifications

Job description

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Description

New Opportunity to take your career to the next level. Are you a leader in the Property Claims space looking for your next challenge? Join our talented and dynamic team.

Job purpose: To carry out the loss adjusting of High Net Worth, Major Loss and other complex claims including subsidence and escape of oil.

What will your day look like:

• To handle claims in line with company requirements and particularly the demanding service standards of M&CLU clients
• To ensure key performance indicator targets are reached and maintained
• To actively progress and control all cases
• Understand and effectively implement Company systems and procedures
• Understand Individual client requirements
• Ensure technical accuracy of the highest standard
• Produce high quality personalised outgoing correspondence
• Handle customers effectively and fairly in line with HNW insurers requirements
• Be flexible at all times and able to accommodate demanding appointment schedules
• Action all work in line with company and client requirements
• Build effective relationships with clients, brokers and others
• Communicate regularly with all interested parties
• Produce reports of highest quality
• Work within a team environment to achieve best results either on individual losses or group results
• Interact with existing clients to maintain and further existing relations and procure new business
• Utilisation of other Davies Group businesses for the benefit of policyholders

Knowledge and Abilities:

• Required to have previous experience within a similar role
• ACILA, FCILA or other professional qualifications a preference
• Top quality interpersonal skills
• Ability to work in a fast paced and changing environment
• Dependability and persistence are essential
• Proven track record of general property adjusting and high net worth
• Experience of major losses is preferable
• Completely flexible approach and adaptable to changing priorities
• Accustomed to working under pressure in a fast pace, demanding environment
• Full, clean driving license required

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides: High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100s of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Dress for your day
• Inclusive employment policies e.g. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include: holiday purchase plan and an opportunity to purchase health cash plan and BUPA dental plan