UK Logistics & Customer Experience Lead

FLOWERBX; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading floral e-commerce company is looking for an Operations Manager to oversee UK logistics and operational activities. You will manage delivery drivers, ensure operational excellence, and implement key projects while leading a diverse team. The ideal candidate has over three years of experience in logistics or FMCG operations and possesses strong analytical skills. This role offers a range of employee benefits, including health insurance and a monthly flower subscription.

Benefits

Monthly flower subscription

Pension contribution

Private health and dental insurance

Life insurance

Day-off for your birthday

Time off for charity work

Qualifications

• Minimum of 3 years experience in logistics or FMCG operations.
• Ability to lead diverse teams and manage with empathy.
• Advanced analytical capability and Excel proficiency.

Responsibilities

• Oversee UK operational activities ensuring efficiency.
• Manage the FLOWERBX team of delivery drivers and fleet.
• Implement projects to maintain operational excellence.

Skills

Logistics experience

Team leadership

Stakeholder management

Analytical skills

Communication skills

Tools

Excel

Magento

Job description

A leading floral e-commerce company is looking for an Operations Manager to oversee UK logistics and operational activities. You will manage delivery drivers, ensure operational excellence, and implement key projects while leading a diverse team. The ideal candidate has over three years of experience in logistics or FMCG operations and possesses strong analytical skills. This role offers a range of employee benefits, including health insurance and a monthly flower subscription.