UK Information Security Officer

3704 Capquest Debt Recovery Limited; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

33 days holidays including bank

Private medical insurance

Pension scheme

Birthday day off

Salary and benefits package

Job summary

Intrum UK is seeking an Information Security Officer to protect and govern our UK technology environment. You will act as the local information security lead, coordinating with Group security teams, managing risk, and guiding security programs across the UK.

You will work in a collaborative, fast‑moving environment, translating security requirements for technical and non‑technical stakeholders, and ensuring consumer duty and data protection across all activities.

Qualifications

• Strong experience in information or cyber security within a complex technology environment.
• Good working knowledge of security standards and controls, including ISO 27001, ISO 22301, Cyber Essentials Plus and PCI‑DSS.
• Practical experience of security risk management, vulnerability management, incident response, and remediation.
• Experience supporting security audits, third‑party or vendor assessments and regulatory or compliance requirements.
• Understanding UK GDPR, information handling, data retention, and security governance.

Responsibilities

• Act as a key local contact for information security, supporting UK colleagues and working closely with Group security teams.
• Maintain and support delivery of the local Information Security Plan, including security reporting and compliance activity.
• Coordinate security controls, vulnerability management, penetration testing and remediation activity across the UK technology environment.
• Support local security incident responses, including investigation, escalation, communication, and completion of remediation actions.
• Coordinate security audits, risk assessments and third‑party security reviews, ensuring identified risks and actions are appropriately managed.
• Help maintain secure configurations across infrastructure, networks, endpoints and cloud services, supporting operational resilience and business continuity.
• Promote information security awareness across the UK business, helping colleagues understand and adopt secure ways of working.
• Be devoted to the FCA principle of Consumer Duty, ensuring we are driving good customer outcomes across all aspects of services that have the potential to impact our customers.

Skills

Information security

Cyber security

ISO standards

UK GDPR

Security governance

Incident response

Job description

At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts. The opportunities you want. The freedom you deserve. Are you our new UK Information Security Officer? Are your ideas too big for where you are now? Bring your talent home to Intrum. Here you’re not only surrounded by opportunities. You’re supported with the right resources and all the freedom you need to put your fresh thinking into self-starting action. Discover how you’ll grow by making a difference at Intrum here as a UK Information Security Officer.

As UK Information Security Officer at Intrum, working UK-wide, you’ll play a key role in helping us maintain a secure, compliant and resilient technology environment. Acting as the local information security contact for the UK, you’ll coordinate activity across the business, working closely with Group Information Security, Global Cyber Security, internal teams and external partners.

What you will do

• Act as a key local contact for information security, supporting UK colleagues and working closely with Group security teams.
• Maintain and support delivery of the local Information Security Plan, including security reporting and compliance activity.
• Coordinate security controls, vulnerability management, penetration testing and remediation activity across the UK technology environment.
• Support local security incident responses, including investigation, escalation, communication, and completion of remediation actions.
• Coordinate security audits, risk assessments and third‑party security reviews, ensuring identified risks and actions are appropriately managed.
• Help maintain secure configurations across infrastructure, networks, endpoints and cloud services, supporting operational resilience and business continuity.
• Promote information security awareness across the UK business, helping colleagues understand and adopt secure ways of working.
• Be devoted to the FCA principle of Consumer Duty, ensuring we are driving good customer outcomes across all aspects of services that have the potential to impact our customers.

What we’re looking for

• Strong experience in information or cyber security within a complex technology environment.
• Good working knowledge of security standards and controls, including ISO 27001, ISO 22301, Cyber Essentials Plus and PCI‑DSS.
• Practical experience of security risk management, vulnerability management, incident response, and remediation.
• Experience supporting security audits, third‑party or vendor assessments and regulatory or compliance requirements.
• Understanding UK GDPR, information handling, data retention, and security governance.
• Confidence working with technical and non‑technical stakeholders and translating security requirements into practical action.
• Proactive, collaborative approach with the ability to work independently, manage competing priorities, and maintain accurate security documentation.

What we offer

• Lifestyle: A competitive salary and attractive benefits package including 33 days holidays including bank holidays upon commencement, with the ability to buy more or sell back.
• You can participate in gadget schemes and give as you earn charity donation schemes.
• Interactive subsides events.
• Contributory workplace pension scheme.
• Additionally, you’ll get an extra day to celebrate your birthday.
• Opportunities to grow: You’ll receive training and coaching for your personal development/progression, and employee recognition programmes to help you grow in your career.
• Health: You’ll have access to private medical insurance, life assurance, and more.
• Wellbeing: You’ll enjoy discounts on gym memberships, cycle to work schemes, and a 24/7 employee assistance programme.
• You’ll also have sociable working hours and breakfast snacks provided in the office.

Supportive, open, and value‑driven culture: Ethics. Dedication. Solutions. Empathy.

Our values aren’t just words hanging in the reception. They guide us all daily. It’s what makes our culture inclusively open, inspiringly supportive and rich in diverse perspectives. It’s why Intrum is a natural home for people ready to make a difference. And it’s why people like you recognise this is the place to do just that.

Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.

About Intrum

Enabling financial health for people, businesses, and society. Intrum is Europe’s leading credit management services provider, helping businesses secure payments while supporting consumers in regaining financial stability across 20 European countries. With 9,000 dedicated employees, we work every day to create sustainable financial solutions. At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.

We are an equal opportunities employer and authorised and regulated by the Financial Conduct Authority. We will conduct credit, fraud, criminal record, right to work and reference checks as part of our pre‑employment screening.

You should not be bankrupt, have any outstanding county court judgments on your credit file. You must not have excessive default balances and any outstanding debt will be considered on a case‑by‑case basis.

(Strictly No Recruitment Agencies Please)

Intrum is the European leader in ethical debt resolution and credit management services, helping businesses get paid and individuals regain financial stability. By combining deep expertise, advanced technology, and responsible practices, we ensure fair and sustainable financial solutions that benefit businesses, individuals, and society. With 9,000 dedicated employees, we work every day to create sustainable financial solutions. Our commitment to sustainability and financial well‑being is at the core of everything we do. At Intrum, we are driven by our purpose of enabling financial health for people, businesses, and society. We are guided in this by our four values. We act with integrity, transparency, and respect in every interaction. Our approach is built on expertise, innovation, and a commitment to fairness, ensuring that businesses secure payments while individuals receive the support they need. Discover Intrum AI