UK Contracts and Tenders Coordinator

EBSCO; Enfield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global information provider in Enfield seeks a Contracts & Tender Coordinator to manage the tender process and provide administrative support. This full-time role requires strong communication skills, attention to detail, and proficiency in Microsoft Office. The successful candidate will engage with internal stakeholders and support business development while working in a hybrid environment.

Benefits

Competitive Salary

Hybrid work environment

Supportive team culture

Access to tools and training

Qualifications

• Proven administrative experience dealing with contracts or the bidding process.
• Intermediate competence with Microsoft Word, Excel, and Outlook.
• Experience in business writing.

Responsibilities

• Manage and lead UK SSD/DDE tenders from start to finish.
• Collaborate with various departments to maintain standard tender content.
• Coordinate pricing and evaluate financial proposals.
• Track and report tender progress using CRM.

Skills

Written communication

Attention to detail

Microsoft Office proficiency

Administrative experience

Results-driven

Excellent communication skills

Job description

Your Opportunity

We are seeking a highly organised and detail-oriented Contracts & Tender Coordinator to join our UK team, based in Enfield, with hybrid working available. Reporting to the Bids and Contracts Manager for the UK & Nordics, this full-time role (37.5 hours per week, Monday to Friday) is pivotal in managing the end-to-end UK information supply of Journals and Databases, tender process—from initial review through to final contract—while also providing vital administrative and coordination support to the wider Sales and Contracts teams. Ideal for someone with a strong background in administration and project coordination, this position offers the opportunity to work on complex documentation, engage with multiple internal stakeholders, and play a key role in supporting high-value business activities.

What You\'ll Do

Contracts & Tender Management

• Manage and lead UK SSD/DDE tenders from start to finish, coordinating with internal stakeholders and the Legal team.
• Collaborate with departments including Operations, Sales Support, and Technical Support to maintain standard tender content.
• Coordinate pricing, evaluate financial proposals, and ensure timely and accurate submissions.
• Maintain contract archives, SLAs, business proposals, and ensure timely contract renewals or extensions.
• Track and report tender progress using CRM and internal systems (e.g., NetCRM, SharePoint, TEAMS).

Sales Support & Quotations

• Work with the Quotations team to ensure accurate pricing aligned with tender requirements.
• Liaise with customers to clarify requirements and manage pricing quotations when needed.
• Maintain strong relationships with publishers to negotiate the best pricing on packages and large deals.
• Keep quotation tracking systems up-to-date and provide regular feedback to internal teams.

Business Development

• Develop an understanding of market trends and the company\'s strategic goals.
• Provide valuable insights and support to both internal teams and customers.
• Contribute to the continuous improvement of systems, workflows, and service delivery.

Personal Development

• Set and track personal objectives aligned with team and company goals.
• Engage in relevant training and development opportunities.
• Continuously measure and improve personal productivity.

About You

Essential requirements:

• High level of written communication
• Impeccable attention to detail
• Intermediate level of competence with the Microsoft Office suite, particularly Word, Excel and Outlook
• Proven administrative experience working within a role dealing with contracts or the bidding process, and/or similar project management experience involving document drafting and review.
• Able to grasp in-house systems quickly
• Evidence of working to deadlines in a pressurised environment

Experience

• Tender/Bid writing and/or Project Management experience
• Results-driven
• Excellent communication skills, both verbal and written
• Experience in business writing

Skills & behavioural qualities

• Articulate with very strong attention to detail
• Initiative and proactive
• Resourceful
• Professional
• Demonstrates Business acumen
• Strong organisational and time management skills
• Strong work ethic with a desire to achieve and maintain high standards
• Enjoys taking on different tasks/projects occasionally
• Will adhere to company rules and directions well
• Ability to multitask and resolve problems

Why Join Us?

• Competitive Salary
• Hybrid work environment
• Supportive team culture focused on growth and development
• Access to tools, training, and resources to help you succeed