UK Commissioning Support Technician Full time UK Commissioning Support Technician Full time

Stadler Rail Service UK Limited; Newcastle upon Tyne; On-site; GBP 48,000 - 52,000; Full time

Job summary

A leading rail services company in Newcastle upon Tyne is looking for a UK Commissioning Support Technician. This role includes commissioning activities, fault finding, and ensuring high standards of service. Candidates should have a strong engineering background, relevant qualifications, and the ability to work collaboratively in a customer-focused team. Opportunities for professional growth and competitive salary are offered.

Benefits

Defined contribution pension scheme

Enhanced maternity policy

Enhanced paternity policy

Cycle to work scheme

Health plan membership

Competitive salary with shift allowance

Generous annual leave

Stable working hours

Qualifications

• Apprenticeship in Mechanical/Electrical bias required.
• Extensive commissioning experience in rolling stock maintenance.
• Knowledge in modern technical systems and fault finding techniques.
• Familiarity with risk and safety in production environments.
• Ability to conduct complex root cause investigations.

Responsibilities

• Perform commissioning activities and functional testing.
• Fault finding across electronic, electrical, and electromechanical systems.
• Collaborate with key stakeholders for service provision.
• Ensure technical queries are addressed and resolved.
• Support design validation through test runs.

Skills

Problem solving

Team collaboration

Customer service

Risk and safety knowledge

Electrical and mechanical schematics reading

IT skills (Microsoft packages)

Education

City and Guilds/BTEC level apprenticeship

NVQ level 5 or proven similar standard

Job description

Are you passionate about the future of rail transport? Do you want to be part of a team that's shaping the next generation of trains using cutting-edge technology? Look no further! Join us as a UK Commissioning Support Technician on a fixed term contract until the 31st December 2026. Innovative Environment: Working in a fast paced, results orientated environment, you will proactively work alongside your team to ensure services are available. Growth and Development: You will be part of a dynamic company committed to the development of our people, offering opportunities for learning and career development. Passionate Team: You will work in a dedicated team working diligently to deliver and provide an essential service successfully collaborating with key stakeholders. Customer-Centric Approach: You will work effectively to ensure the needs and expectations of our service users are supplied with the highest standards of service.

The Commissioning Support Technician is responsible for carrying out a wide range of commissioning activities, including functional testing from wiring verification (continuity, insulation, and voltage tests) to the static and dynamic commissioning of complete rail vehicles. The role involves fault finding using software tools to diagnose and repair issues across electronic, electrical, and electromechanical systems such as doors, HVAC, traction equipment, passenger information systems, train protection systems, and vehicle control technologies. Accurate logging of all test and measurement results is essential. The technician will prepare and accompany test runs both on-site and on the public rail network to support design validation and vehicle approval. Operational support includes troubleshooting and warranty implementation at customer sites to ensure high vehicle availability. The role also supports condition monitoring systems and manual inspections, software uploads and updates across subsystems, and ensures configuration control is maintained. The technician will respond to technical queries from colleagues and clients, provide feedback on incidents, and mentor team members to promote knowledge sharing. Risk identification and mitigation within the scope of work is expected, alongside producing high-quality reports in maintenance systems and general documentation. The technician will collaborate with managers and colleagues to improve systems and working practices, maintain health and safety standards, and manage environmental responsibilities. Task prioritisation is done in consultation with the Production Manager, using available equipment and work instructions. Work is performed in line with safety procedures, with contributions to updating documentation as needed. Monitoring train performance and addressing recurring issues is key, with feedback provided to central teams. The role also involves fostering effective cross team relationships and supporting any activity within the technician's capabilities.

SRSUK is a proud subsidiary of Stadler Rail AG Switzerland. At SRSUK we take pride in delivering high-class services for our modern trains across the UK. Our established presence in passenger rail, combined with our expanding expertise in freight rail, positions us as a leading service supplier in the UK rail industry. We are dedicated to continuous growth and technical innovation, in line with our ambitious business strategy.

Qualifications

• Served a recognised apprenticeship to minimum City and Guilds/ BTEC level with Mechanical / Electrical / electronic bias and NVQ level 5 or to a proven similar standard
• Extensive professional engineering, commissioning experience in (preferably in rolling stock) maintenance
• Knowledge and experience in modern technical systems and fault finding techniques and the interaction between these, conducting and leading complex root cause investigations and reading electrical / mechanical schematics competently
• Strong knowledge, experience and understanding of risk and safety in the workplace from a production perspective
• Demonstrated ability to solve complex problems
• Be able to pass and maintain all competencies required for the role
• Willingness for medium assignments in Switzerland
• Must demonstrate commitment to maintaining professional knowledge and ensure the depth of their specialist knowledge is maintained
• Can demonstrate a customer driven attitude focused on quality
• Ability to work as part of a team, going above and beyond where required
• Willingness to support and guide colleagues
• Base understanding of cost implications
• Demonstrate a passion for continual improvement, self-improvement, system & process improvements, operational excellence and end user experience
• Good level of IT skill including Microsoft packages
• Right to Work in the UK

Desirable

• Knowledge of German language would be beneficial

Benefits

• Defined contribution pension scheme with Scottish Widows. Auto-enrolment at 4% matched contribution rate with the option to increase up to 10% which remains matched
• Enhanced maternity policy
• Enhanced paternity policy
• Cycle to work scheme
• Company paid membership of cash back health plan with Healthshield, Starting salary of £48,391 increasing to £51,416 upon completion of competencies.
• 20% shift allowance
• Base location at Gosforth Depot, Newcastle upon Tyne
• 36 hour working week
• 237.6 hours annual leave per annum inclusive of bank holidays