UI/UX Designer

AVS Newcastle ltd; City Of London; Hybrid; GBP 40,000 - 42,000; Full time

Job summary

A leading charity organization in the UK is seeking a skilled UI/UX Designer to enhance their fundraising applications. The role involves user research, rapid prototyping, and collaboration with various teams to improve user experience. You'll enjoy flexible working arrangements including remote options and a generous leave policy. Ideal candidates will have hands-on experience with user research and product lifecycle improvements.

Benefits

36 days of annual leave including bank holidays

Up to 6% contributory pension

Flexible working options

Learning & Development opportunities

Cycle2Work scheme

Wellbeing support services

Qualifications

• Recent portfolio of work required.
• Experience designing improvements to line-of-business applications.
• Proficient in acting as the user advocate during design processes.

Responsibilities

• Research platforms that support daily work.
• Prototype and design UI changes for fundraisers.
• Lead UX and IA on projects.

Skills

User testing and journey mapping experience

Ability to translate research into actionable deliverables

Rapid prototyping using a variety of methods

Sound experience of conducting user research

Hands‑on experience of the product lifecycle

Tools

Salesforce non‑profit cloud

Sales cloud (NPSP) applications

Job description

Location: UK Flexible (Hybrid, On-site, Remote)

Salary: £40,134 to £41,832 per annum, pro rata (plus ILW, if residing & working in London)

Hours: 35 per week, per hour, Flexible (Monday to Friday 9am to 5pm)

Contract: Fixed term contract (x12 months)

Could your expertise as a UI/UX Designer help us improve our business critical fundraising applications?

Are you a user‑centric UX and UI designer who can collaborate with users, Fundraisers and fundraising operations teams well as product managers, delivery managers, business analysts and data engineers?

Could you play a vital part in helping shape the tools, processes and systems we use, and form a part of our wider product team?

What will a day in the life of a UI/UX Designer involve?

• Undertake research to understand the platforms that support their day‑to‑day work
• Rapidly prototype and design UI changes that help fundraisers make best use of the systems available to them
• To act as the user advocate during the research, design and development process, subjecting early‑stage designs to usability testing or expert review and offering implementation suggestions from a user‑centred perspective.
• To lead on the UX and IA on projects.

To be a successful UI/UX Designer, what will you need?

• Ability to translate research into actionable deliverables.
• User testing and journey mapping experience.
• Rapid prototyping using a variety of methods to inform projects.
• A recent portfolio of work.
• Sound experience of conducting user research.
• Hands‑on experience of the product lifecycle.
• Designing and delivering improvements, including workflows, to line‑of‑business applications used by employees, ideally Salesforce non‑profit cloud, or Sales cloud (NPSP) applications.

Interested?

The closing date for applications is 23.59 on Thursday the 20th of November 2025 with interviews to follow.

In Return For Your Commitment And Expertise, You'll Get

• Flexible working: Remote and hybrid working, flexitime, compressed hours, and job sharing.
• Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
• Pension scheme: Up to 6% contributory pension.
• Learning & Development: A range of career & learning opportunities.
• Discounts: Blue Light Discount Card, Tickets For Good & employee benefits platform.
• Wellbeing Support: Peer Supporters, CiC (EAP) & Headspace App.
• Cycle2Work: Lease a bicycle through the scheme.

We are proud to be part of the Disability Confident scheme for UK-based roles. During your application, you'll have the option to apply under the scheme.

At the British Red Cross, we value diversity and maintain an inclusive environment for all staff and volunteers. We champion our teams in bringing their true selves to work, free from discrimination. This is achieved through reporting and assistance from our internal networks: Race and Ethnic Equality (REEN), LGBT+, Disability and Wellness (DAWN), Gender, Carers, and Young Staff Network.

Together, we are the world's emergency responders