UCC Receptionist/ Administrator

Hospital of St John and St Elizabeth; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A premier private hospital in St Johns Wood is seeking a professional Reception Administrator to join the Urgent Care Clinic team. The successful candidate will provide high-quality administrative support, ensuring patient registration and adherence to hospital policies. This role offers the opportunity to work in a leading independent facility known for its exceptional care quality, with close proximity to Central London.

Qualifications

• Professional and well-organised.
• Ability to deliver high-quality administrative support.

Responsibilities

• Ensure all patients are registered and data captured on the IT system.
• Deliver a first-class service.
• Adhere to cashiering duties and policies.
• Invoice hospital fees and update records.
• Liaise with nursing staff for clinic operations.
• Train new staff on processes and systems.

Job description

Responsibilities

• Ensure all patients are registered and the minimum data set captured and updated on the IT system
• To ensure a first class service is delivered
• Cashiering duties and Policies are adhered too
• Hospital fees are invoiced and payment taken and records updated
• Liaise with nursing staff to ensure smooth running of clinics and have up to date information on what is happening within the department.
• Training of new staff on processes and systems within your area

Role Overview

We are looking for a Reception Administrator to work within the Urgent Care Clinic team who is professional, well‑organised and can provide high quality administrative support.

Location

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St Johns.