Twilight Manager

Asda Stores Ltd; Ballyclare; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Colleague discount

Discretionary bonus scheme

Electric car scheme

Free eye test

Company pension

Job summary

Asda Stores Ltd is seeking a Twilight Manager for Ballyclare to lead the afternoon-to-evening shift. You will manage a critical twilight period, ensuring top shop standards, availability, and safety for customers and colleagues.

The role involves delivering strong leadership within the store and maintaining smooth handovers to the night team. You will work a rolling 5-shift pattern over 7 days, including weekends, and drive sales through excellent customer service and efficient operations.

Qualifications

• Plan and execute trading activity on the shopfloor during twilight shift.
• Lead and coach colleagues and team leaders to deliver shopfloor standards.
• Ensure shopfloor is ready and presentable before handover to night team.
• Develop talent; foster ownership, resilience, and a culture that values the business.

Responsibilities

• Manage and lead the twilight shift ensuring availability and shop standards.
• Oversee safety and legality for customers and colleagues.
• Be part of the leadership team with a rolling rota of 5 shifts over 7, including weekends.
• Maintain high customer service and shop presentation throughout the shift.
• Collaborate with departments to ensure stock availability and promotions.

Skills

Team supervision

Hands-on leadership

Team development

Customer service

Twilight shifts

Job description

Job Title Twilight Manager Location Ballyclare Employment Type Full time Contract Type Permanent Shift Pattern Work Shift: Afternoons Hours per Week 45 Salary Competitive salary plus benefits Category Store Management Closing Date 21 September 2026

At Asda, we want you to Find Your Everything and as our Twilight Manager, you will manage and lead a critical shift transitioning from day to night, ensuring we are delivering the best availability and highest shop floor standards across all departments, whilst ensuring our store remains safe and legal for our customers and colleagues. As part of the leadership team, you'll work a rolling rota and 5 shifts over 7 including weekend working between 14.00 and midnight.

What qualities you'll need:

• Drive strategy into action: Planning a execute trading activity on the shopfloor during twilight shift by ensuring great availability standards and key metrics and KRAs through routine and process.
• Lead with impact: Leading and coaching colleagues and team leaders to deliver excellent shopfloor standards whilst creating a culture of selling our customers with personality, serving with heart and pride, and get one more item in every basket.
• Execution-focused: Ensuring shopfloor is landed and presentable for customers before handing over to night team.
• Talent Development: Listen with empathy, driving resilience and encourage ownership, focus and passion for the business by bringing the "Asdaness" to work every day and supporting the development of the team and creating an environment where people feel valued, trusted, and motivated to step up.

What you'll bring:

• Experience supervising or managing teams in a retail grocery environment.
• Ability to make decisions independently with a hands-on attitude and a drive to improve processes and people.
• Confidence in developing teams and managing change.
• Strong customer service focus.
• Flexibility to work a range of twilight shifts, including weekends.

Are you ready to be the guiding force behind a critical shift, leading with strength and fostering growth in others?

Everything you'll love

Alongside a competitive salary, you'll get lots of other great benefits too, including:

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
• Discretionary company bonus scheme
• Access to an enhanced electric car scheme
• Free eye test for you and your nominated user
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more
• Company pension
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
• Asda Allies Inclusion Networks - helping colleagues to make sure everybody is included and that our differences are recognised and celebrated
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas

Asda is Reimagining Retail It's hard for anyone to imagine how many different career possibilities there are at Asda. Ours is a big business, and beyond the roles you might be familiar with there are hundreds more you don't often get to see. In fact, because our business is changing we're creating new roles all the time! So take the time to look around.