Twilight and Night Clinical Site Manager

George Eliot Hospital NHS Trust; Nuneaton; On-site; GBP 60,000 - 85,000; Full time

Job summary

George Eliot Hospital NHS Trust is seeking a senior clinical operational manager to provide leadership for patient flow, discharge liaison, and cross‑divisional collaboration across the Trust. The role covers out‑of‑hours leadership, twilight and night cover during winter, and shift‑by‑shift site management to ensure safe, efficient patient placement and continuity of services.

You will work with divisional managers, matrons and multi‑disciplinary teams to maintain Safer Nursing Care Quality

Qualifications

• Senior clinical operational leadership experience.
• Ability to lead across divisions and multidisciplinary teams.
• Proven capability to manage patient flow and capacity.

Responsibilities

• Provide senior clinical and operational support to patient flow managers and discharge liaison teams.
• Act as the most senior clinical operational manager out of hours, providing leadership to staff.
• Coordinate hospital site on a shift-by-shift basis to meet Safer Nursing Care Quality Standards.
• Advise Patient Flow Managers to plan and deliver patient flow and capacity management.
• Proactively manage patient flow to ensure elective and emergency work streams and inter-hospital transfers.

Skills

Clinical leadership

Operations management

Patient flow planning

Job description

• Working autonomously, the post holder will provide senior clinical and operational support to patient flow managers and discharge liaison teams, collaborating with divisional managers, matrons, multidisciplinary teams and on‑call senior managers. They will manage and communicate site issues to maintain safe, effective Trust-wide services.
• Out of hours, the post holder will act as the most senior clinical operational manager, providing leadership and support to staff across the Trust and contributing to Safer Nursing Care quality standards.
• The role provides dedicated twilight and night cover during the winter months, supporting the organisation through periods of increased demand and operational pressure., To provide senior clinical operational site management cover during twilight and night shifts, including weekends and bank holidays, on internal rotational basis.
• To co‑ordinate the hospital site on a shift‑by‑shift basis ensuring the delivery & achievement of SAFER Nursing Care Quality Standards.
• To advise and lead Patient Flow Managers to plan & deliver patient flow and capacity management.
• To proactively manage patient flow to ensure achievement of elective and emergency work streams, inter‑hospital repatriations, internal transfers and discharges across the Trust.
• To take prompt corrective action and/or escalated any patient flow or clinical site issues, that may impact business continuity, in accordance with trust bed management & escalation policies and full capacity protocol.
• To demonstrate advanced clinical reasoning, judgement and decision‑making skills to support appropriate, safe patient placement.
• To recognise high risk, complex clinical situations regarding patient care and prioritise promptly the actions needed for the safety and well‑being of patients.
• To work collaboratively with multi‑professional teams across the Trust to proactively facilitate the safe transfer of patients from Emergency Department, Ambulatory Care, Day Units, Intensive Care, Theatres and all inpatient wards.

Here at George Eliot our vision to'excel at patient care' takes centre stage. An ever evolving clinically‑led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are