TV Licensing Field Officer – Mobile & Community Outreach

Capita; Dudley; On-site; GBP 32,000; Full time

Job summary

A leading service provider is seeking a Visiting Officer in Dudley. This role involves conducting door-to-door visits to properties without a TV licence, engaging with customers, and explaining licensing benefits. Ideal candidates will have a full UK driving licence and strong communication skills. Competitive salary of £31,650 with additional benefits including a company car and extensive training.

Benefits

Company car or car allowance

23 days’ holiday (rising to 29)

Paid volunteering day

Company pension and life assurance

Accessibility and inclusion support

Qualifications

• Physically mobile and able to travel to multiple locations daily.
• Similar previous experience not essential; diversity in backgrounds is valued.
• Excellent communication skills are crucial.

Responsibilities

• Conduct door to door visits to properties without a TV licence.
• Listen to customer reasoning and make informed decisions.
• Record visit details accurately using a handheld device.

Skills

Full UK Driving Licence

Strong interpersonal and communication skills

Excellent verbal and written English

Job description

A leading service provider is seeking a Visiting Officer in Dudley. This role involves conducting door-to-door visits to properties without a TV licence, engaging with customers, and explaining licensing benefits. Ideal candidates will have a full UK driving licence and strong communication skills. Competitive salary of £31,650 with additional benefits including a company car and extensive training.