Salesforce Admin

Lloyds Banking Group; Watford; On-site; GBP 80,000 - 100,000; Full time

Job summary

An award-winning car leasing company in the UK seeks a candidate to translate business requirements into functional specifications for the Salesforce platform. The role requires extensive knowledge in Salary Sacrifice and hands-on experience in business UAT. Benefits include a generous pension contribution, annual performance-related bonuses, and a focus on well-being and inclusivity. Join a team dedicated to sustainability and positive mobility while making a meaningful impact on the environment.

Benefits

Generous pension contribution of up to 15%

Performance-related bonus

Share schemes including free shares

Discounted shopping benefits

24 days' holiday plus bank holidays

Wellbeing initiatives and generous parental leave policies

Qualifications

• Willing to undertake training and examinations if required.
• Experience writing scenarios and scripting for business UAT.
• Significant experience in a leasing environment.

Responsibilities

• Translate business requirements into functional specifications for SF development.
• Provide first-line support for escalated queries and conduct analysis.
• Create and deliver change through rigorous testing cycles.
• Utilise data sources to engineer reporting suites for KPI monitoring.
• Translate technical build into functional training for the Learning & Development team.

Skills

Salary Sacrifice knowledge

Business UAT experience

Salesforce expertise

Leasing environment experience

Job description

Ensuring that the Salesforce platform provides the business with an effective and efficient way to process the lifecycle of our vehicles - from driver enquiry through to vehicle termination. Responsible for the translation of business requirements into functional specifications enabling SF development., Our Car Benefit Scheme gives employees access to affordable, fully maintained and insured cars for a fixed monthly amount delivered through a salary sacrifice employee benefit arrangement. Offering all fuel types, prices and over 1000 cars to choose from all by leading manufacturers. Please visit for Tusker car website for more information What you'll need

Responsibilities

• Responsible for the translation of business requirements into functional specifications for the SF development team.
• Optimisation & Continuous Improvement: 1st line support for escalated technical queries from Operational Teams—conducting full analysis and investigation. Owner of monthly adit and deep dive sessions to ensure adaptation of any functional change or challenge is identified.
• Change Management: Creation and delivery of effective change—conducting a rigorous testing cycle and designing scripting and scenarios.
• Management Information: Utilise data sources to engineer reporting suites and dashboards to enable the monitoring of KPI's, enabling feedback for change. Analyse patterns or queries and take corrective measures where required.
• Training & Knowledge: Responsible for translating technical build into functional training and upskilling the Learning & Development team to enable effective roll out to the business.
• Knowledge & Growth: Provide operational expertise and support to product owners and the wider technical team in respect of business processes. Extensive experience with Salesforce and BO.
• Has a detailed understanding of Tuskers internal operational process flows. We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.

Qualifications

• Willing to undertake training and examinations if required.
• Extensive Salary Sacrifice knowledge and experience.
• Experienced in business UAT with the ability to write scenarios and scripting.
• Significant experience in a leasing environment.

Benefits

• A generous pension contribution of up to 15%.
• An annual performance‑related bonus.
• Share schemes including free shares.
• Benefits you can adapt to your lifestyle, such as discounted shopping.
• 24 days' holiday, with bank holidays on top.
• A range of wellbeing initiatives and generous parental leave policies.

We’re an award‑winning car leasing company who have been providing company car and tax‑efficient car benefit schemes since 2009. We take pride in helping organisations offer their employees a car that has less impact on our environment, supporting planet‑positive mobility and a brighter, more sustainable future. We’re committed to driving down emissions by getting people into newer and more environmentally friendly cars. We genuinely care about the world we live in and know that our customers do too. This is why we work with each and every one to offset the carbon emitted by each salary sacrifice car put on the road through our schemes.

We focus on ensuring we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We’re disability confident and welcome applications from under‑represented groups. If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.