Turndown Attendant - City of London

The Ned; Camden Town; On-site; GBP 33,000; Full time

Job summary

A premier hospitality venue in London is seeking a Turndown Attendant to enhance guest experiences in our housekeeping team. The role involves refreshing guest rooms and creating a welcoming atmosphere. Candidates should have strong attention to detail and a dedication to customer satisfaction. This role offers a competitive hourly rate of £15.60, complimentary meals, and various well-being benefits.

Benefits

Complimentary meals

Exclusive rates for staying and dining

Learning and development programmes

Wellbeing benefits

Birthday off after a year

Paid volunteer day

Employee assistance programme

Qualifications

• Comfortable working hours of 6pm to 10pm, 5 days a week.
• Proven experience in housekeeping is desirable.
• Ability to support team members as necessary.

Responsibilities

• Create a comfortable environment for hotel guests.
• Refresh guest bedrooms daily to meet high standards.
• Tidy guest belongings and replenish amenities.

Skills

Attention to detail

Time management

Customer service

Job description

Turndown Attendant - City of London

Employer
The Ned

Location
London, Greater London

Salary
Estimated yearly pay of £32,448 - £15.60 per hour including service

Closing date
26 Nov 2025

Sector
Hotel jobs, Housekeeping & Maintenance

Job Type
Full Time, Part Time

Job Details

Turndown Attendant - City of London

Do you want to join one of the best places to work in hospitality?

Our turndown attendants work as part of our housekeeping team to create memorable and comfortable experiences for our hotel guests. Refreshing guests' bedrooms daily to ensure the rooms is always looking sharp and meets the high standards of The Ned.

Where will you be working?

Situated in the heart of the City, in the former Midland Bank headquarters, The Ned houses Ned's Club, a private members' space, gym and rooftop, alongside a public spa, ten restaurants and bars and 250 hotel bedrooms.

What will you be doing?

• As Turndown Attendant, you will play an integral part of our Housekeeping Team
• Creating a comfortable and relaxing environment for our hotel guests to enjoy a great night's sleep
• Tidying guest belongings and replenishing amenities to leave the room looking fresh and appealing
• In addition to the specific turndown duties, you may support other areas of the housekeeping team as needed
• Working hours 6pm to 10pm 5 days a week

What can The Ned give you?

• Salary of 15.60/hour including service charge, depending on role
• Complimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme - 24/7 advice and support
• Reward and recognition initiatives

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must be eligible to live and work in the UK to be considered for this role.

Apply today and join our Housekeeping team