Turnaround Home Manager

CARE CONCERN GROUP LIMITED; Lytham St Annes; On-site; GBP 68,000 - 80,000; Full time

Job summary

A leading care organization is seeking a Turnaround Home Manager for Windmill Lodge Care Home in Lytham St Annes. This pivotal role requires a Nurse-qualified leader to elevate care standards and rebuild community relationships. The ideal candidate will have a proven record in improving underperforming services and a passion for making a difference. The position offers a salary of up to £80,000 plus bonuses, within a supportive and growing organization.

Benefits

Generous holiday allowance

Pension scheme

Supportive culture and career pathways

Qualifications

• Proven track record in turning around underperforming care homes.
• Ability to market a care service effectively.
• Experience in embedding clinical governance and safeguarding practices.

Responsibilities

• Lead operational responsibility for Windmill Lodge.
• Drive improvement plans to address CQC breaches.
• Rebuild relationships with local authorities and healthcare professionals.
• Increase occupancy through strategic marketing.
• Develop and motivate a diverse team.

Skills

Nurse-qualified with active NMC PIN

Strong commercial awareness

Exceptional leadership and communication skills

Resilient and solution-focused

Education

Nursing degree

Job description

Overview

Turnaround Home Manager – Windmill Lodge Care Home | Lytham St Annes
Contract: Full Time • Salary: Up to £80,000 per annum (DOE) + Bonus • Shift Type: Days • Contracted hours: 40

Turnaround Home Manager
Windmill Lodge Care Home | Lytham St Annes
Up to £80,000 per annum (DOE) + Bonus + Generous Holiday Allowance + Pension Scheme

About the Opportunity
This is a rare and exciting opportunity to take full operational and commercial responsibility for Windmill Lodge Care Home, a large, 205-bed residential and nursing service operating across two registrations in the coastal town of Lytham St Annes. With 66 residents currently in place, Windmill Lodge has the potential to become something extraordinary - a true care village that sets the standard for excellence in the sector.

As Turnaround Home Manager, your mission will be to lead a transformation - restoring confidence, revitalising community and professional relationships, and ensuring the highest levels of care and compliance. This is your chance to be part of a fast-paced, ambitious private care group, where exceptional leadership is recognised and rewarded.

Why This Role Matters
Windmill Lodge is currently rated ‘Requires Improvement’ by the CQC, with four breaches identified. While a follow-up inspection has taken place, early indications suggest the rating will remain at RI. Relationships with the local council have deteriorated, stalling placements and impacting occupancy. We need a leader who can reverse this trajectory - a Nurse-qualified, governance-driven manager with a proven track record in turnaround situations. Your commercial awareness, marketing acumen, and ability to build trust will be essential in re-establishing Windmill Lodge as a go-to choice for residents and commissioners alike.

What You’ll Be Doing

• Taking full operational responsibility for the service, embedding robust clinical governance and safeguarding practices.
• Driving a clear, actionable improvement plan to address CQC breaches and elevate standards of care.
• Rebuilding relationships with local authorities, healthcare professionals, and the wider community.
• Leading, motivating, and developing a diverse team - ensuring cohesion, culture, and shared purpose.
• Increasing occupancy and improving the service’s market profile through strategic marketing and reputation management.
• Creating a vision for the home as a sector-leading care village and delivering on it with passion and precision.

What You’ll Bring

• Nurse-qualified with active NMC PIN.
• Proven track record, as Home Manager, of successfully turning around underperforming care homes.
• Strong commercial awareness and the ability to market a care service effectively.
• Exceptional leadership and communication skills, with the ability to unite diverse teams.
• Resilient, solution-focused, and comfortable operating in high-pressure situations.
• Passionate about making a tangible difference in the lives of residents, families, and staff.

Current Performance Snapshot

• Occupancy: 32%
• Agency Usage: Low reliance
• CQC Rating: Requires Improvement

Why Join Care Concern Group?
“This role is an exciting opportunity to join a fast-paced and growing care organisation. We seek to recruit the very best home managers and then empower and support them to be brilliant leaders. We believe in nurturing a positive culture where our colleagues are valued, recognised, and supported to overcome challenges.”
— Divisional Director, Care Concern Group

Care Concern Group is on a journey of ambitious growth and we’re only just getting started.

• 129 homes and growing, with 37 homes acquired and 17 brand-new services commissioned in the last 12 months alone.
• A family-run care provider with a deep commitment to quality, innovation, and the people behind the care.
• Clear pathways for career development and progression across all levels of leadership.

Our Values

Trust | Respect | Passion | Kindness | Inclusivity

If you live these values and have what it takes to lead Windmill Lodge into its next chapter; we want to hear from you.

Ready to make a difference in a role where your leadership will truly matter?
Apply today and join one of the UK’s most dynamic care providers at a pivotal moment in our growth story.