Trust Manager, ,MENA

HSBC Group; City Of London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading financial services company is seeking a Trust Manager for its MENA operations, based in Jersey. The role involves managing a portfolio for High Net Worth clients, ensuring strong relationships and compliance with regulations. Candidates should possess trust management experience and relevant qualifications. Competitive pay and a focus on professional development are offered.

Benefits

Private healthcare

Enhanced parental pay

Non-contributory pension scheme

Qualifications

• Experience in trust management and client relations.
• Knowledge of Anti Money Laundering requirements.
• Strong detail orientation and accuracy.

Responsibilities

• Manage a portfolio of trust structures according to policies.
• Engage with clients and stakeholders to provide quality services.
• Conduct regular reviews of client profiles and trust compliance.
• Coordinate across departments and service providers.

Skills

Trust and company administration experience

Effective communication

Ability to work under pressure

Education

STEP Diploma or relevant qualification

Familiarity with Jersey regulatory environment

Job description

Trust Manager, MENA

Company: HSBC

Location: London, United Kingdom

Type: Permanent

Posted On: 2025-11-27

Job ID: 23462442

Employment Type: Full time

Salary: Competitive

Some careers shine brighter than others. If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

As an HSBC employee in the Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all employees, enhanced parental and adoption pay and support when you return to work, and a non‑contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Trust Manager MENA, located in Jersey. This role requires the management of a portfolio of structures, predominately trust and companies for High Net Worth and Ultra High Net Worth clients based in the MENA region. Also ensuring that relationships are managed to a high standard and that there is strong connectivity with the GPB Global Relationship Managers based in Switzerland, London, the UAE, and Singapore.

Responsibilities

• Management of a portfolio of structures in line with its constitutional and additional governing documents, with utmost adherence to HSBC procedures and policies.
• Management of client relationships ensuring a high level of engagement with clients and other HSBC group stakeholders mainly bank relationship managements and wealth planners, whilst ensuring efficient and quality services are provided.
• Performing regular reviews of trust structures and client profiles in‑line with HSBC's risk management framework as well as the wider regulatory environment.
• Facilitate and coordinate across departments, service providers and professional advisors as necessary to follow up and complete client servicing requirements.
• Assist with and participate in client meetings including appropriate preparation, travel as appropriate.
• Identify enhanced ways of working to improve client experience and operational efficiency.
• Grow the overall profitability of the client portfolio and the wider team by enhancing and deepening existing client relationships to capture new opportunities for Trust & Fiduciary Services globally.

Qualifications

• Experience in this role and ideally a holder of STEP Diploma or other qualification relevant to trust and company administration.
• Familiarity with the Jersey regulatory environment including knowledge of Anti Money Laundering and Countering the Financing of Terrorism requirements.
• A highly effective communicator.
• Ability to positively contribute to projects, communicate progress as well as challenges and solutions.
• Ability to work effectively and accurately under pressure with accuracy and attention to detail.

You will achieve more when you join HSBC. This role must be based in Jersey, Channel Islands.

Diversity & Inclusion

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces – no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

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