Truck Franchise Process Analyst

Daimler Truck UK Limited; Milton Keynes; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading automotive company in Milton Keynes is seeking a Truck Franchise Process Analyst to manage network development and provide critical data intelligence. The role requires strong analytical skills and proficiency in Microsoft tools. Ideal candidates will have a background in dealership operations and the commercial automotive sector. This is a full-time hybrid role, requiring office attendance at least two days a week.

Qualifications

• Proficient in Microsoft Excel and PowerPoint.
• Experience in the commercial automotive industry preferred.
• Good understanding of dealership operations.

Responsibilities

• Complete due diligence on partners and mergers.
• Manage special projects within the department.
• Produce reports on dealer network activities.

Skills

Dealership operations

Analytical ability

Organisational skills

Commercial acumen

Microsoft Excel

PowerBI

Microsoft PowerPoint

Education

Graduate or equivalent

Tools

OptiNet

Microsoft Office

Job description

Tasks

About us

At Daimler Truck UK Ltd we deliver Sales and Marketing for all Daimler Truck UK products in the UK. These include:

Mercedes‑Benz Trucks: renowned for their quality, reliability, and innovative features. They cater to various industries, from logistics and construction to long‑haul transportation. Mercedes‑Benz trucks are designed for efficiency, safety, as well as delivering driver comfort.

FUSO Trucks: FUSO, a subsidiary of Daimler, specializes in light and medium‑duty trucks. They offer practical solutions for urban delivery, short‑haul transport, and vocational applications. FUSO trucks are known for their agility, fuel efficiency, and low environmental impact.

We are dedicated to sustainable transportation solutions to provide fuel efficiency, emission reduction and safety across our ranges.

Sitting within our Network Development and Training team here at Daimler Trucks UK, we have an exciting Truck Franchise Process Analyst opportunity waiting just for you. Reporting into the Head of Network Development and Training, you will foster a Daimler Truck dedicated network by providing data, intelligence, and guidance to both office and field based team members.

Closing date: 15 December 2025

More about the role

Setup Management

• Complete Due Diligence on current and potential new partners.
• Management of mergers or start‑ups in close cooperation with Network Development Manager.
• Cross‑functional coordination for creation and adjustment of processes and policies on network development topics.
• Collaborate with both Network Monitoring Specialist and Network Development Managers as well as counterparts with Daimler Truck UK / Daimler Truck Head Quarters.

Truck Standard Management

• BER Standards are translated into plain English in alignment with Daimler Truck UK and Daimler Truck HQ functions.
• Policies are shaped around the minimum standards for the dealer network.
• Latest Standards are published for internals and externals.

Industry Intelligence

• Supporting the Executive Team with the delivery of information to the dealer network and Daimler Truck AG by way of presentation materials and reports ensuring the consistency and accuracy of data; Collaborate with the wider Daimler Truck UK / Daimler Truck Financial Services team to ensure reporting meets their needs as well as sources.
• Research and analysis on activities of competitors (existing and new): locations, size, services, financial strength, coverage, attractiveness etc. (based on publicly available information).
• Intelligence management for team and wider business incl. accountability to updating information on dealers (ExtraNet etc.) as well as managing request by business.
• Align findings with both Network Monitoring Specialist and Network Development Managers as well as counterparts in Sales and Customer Services and Parts.
• Create reports if necessary to senior management to represent current status.

Daimler Truck Franchise Attractiveness

• Working with the respective District Managers teams and the Network development Managers, ensure the maintenance of accurate staff databases, operating management selection and screening processes and driving the dealer facility development process.
• Develop and maintain tools to simulate potentials of market areas and services.
• Analyse costs and effort to franchise in comparison with its benefits; create business plan for potential changes and newcomers.
• Analyse truck dedicated processes within dealer network, new potential services within service network to create higher customers satisfaction and financial viability of franchisees.

Reporting and Projects

• Produce reports on current activity status with dealer network in respective platforms
• Manage special projects within department to ensure its positive development and improvement.

This is a full time hybrid role, where you would be required to work from our head office based in Milton Keynes a minimum of two days a week in the office.

Qualifications

About you

• Graduate or equivalent.
• Good understanding of dealership operations.
• Experience in the (commercial) automotive industry preferred.
• Analytical ability to highlight and interpret key trends, processes, complex operational, and financial KPI’s.
• Organisational skills for processes and data.
• Proficient in OptiNet preferred.
• Proficient in all Microsoft Office programmes, with strong Microsoft Excel and PowerPoint skills.
• Proficient in PowerBI.
• Commercial acumen and experience.
• Ability to deal with all levels within an organisation.

Once you click apply, we’ll take you through to the Daimler Truck careers portal. Here, you’ll need to complete a short application form, attach your current CV. Simple.

Don't forget to follow us on LinkedIn @Daimler Trucks UK Ltd.

We care about your personal data. The General Data Protection Regulation provides you with more control and by submitting an application to us; we consider this to be an agreement to process your personal data in support of our recruitment and selection process.

Data categories that we process in relation to your application are the ones that you provided as part of the application process. We process your personal data in relation to the application, in accordance with the legal requirements. Recipients of your personal data within our company are the managers of the specialist unit in charge of filling the position and the responsible colleagues from HR.

Your application data is held within our secure application tracking system called Taleo – you will be given access to a candidate zone in this system where you can monitor and manage your application and see status updates. We will communicate with you, by email or phone throughout the recruitment process so that we can keep you updated and inform you of your progress through the recruitment process. You can also seek ‘job alerts’ once you are registered in Taleo and it’s possible your details may be returned in searches we conduct for new positions, and we may contact you by email to let you know about them. We limit the storage of your data to the necessary period. Contact us as [e-mail] for further information.

If you have any questions about any matter relating to data protection or the personal data that we process about you for the purpose of personnel recruiting, please contact the Chief Officer of Corporate Data Protection for the Daimler Group at the following address: Daimler AG, HPC E600, 70546 Stuttgart, [e-mail].