Triage Coordinator

Hastings & Rother Healthcare; St Leonards; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in St Leonards is seeking a full-time Triage Coordinator to support clinical teams and manage administrative processes. Candidates must have experience in General Practice and possess strong organisational and communication skills. This role involves liaising with team members and external agencies to enhance patient care, while also performing leadership duties during the manager's absence.

Qualifications

• Experience in a busy healthcare environment supporting clinical teams.
• Strong organisational and communication skills with an eye for detail.
• Experience in General Practice is essential.

Responsibilities

• Support clinicians in managing the triage process.
• Coordinate and delegate tasks to administrators.
• Manage staff sickness, supervision, and performance as needed.

Skills

Organisational skills

Communication skills

Initiative

Job description

To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies. To support the Triage and Reception Manager; undertake tasks as directed; coordinate and delegate tasks to administrators; deputise in the absence of the manager, in addition to undertaking some leadership duties such as: managing staff sickness, supervision, induction, training and performance as directed. HRH monitor the use of AI during the recruitment process. If it is apparent that you have used AI to complete the application, you may be asked about this prior to shortlisting in order to determine if your application should progress.

• Have experience working in a busy healthcare environment supporting clinical teams?
• Have strong organisational and communication skills with an eye for detail?
• Enjoy coordinating and managing administrative processes that directly support patient care?
• Take pride in working collaboratively with clinicians, administrators, and external partners?
• Thrive on taking initiative and supporting service delivery improvements?

Hastings & Rother Healthcare are currently looking for a full-time Triage Coordinator to join our dynamic and evolving organisation. Previous experience working within a General Practice is essential.

Hastings & Rother Healthcare (HRH) consists of three GP practices within Hastings and St Leonards. We are an organisation that is rapidly expanding and we currently cover the largest patient population in Hastings & St Leonards.