Treatment Manager

Ministry of Justice; Tees Valley; Hybrid; GBP 40,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Pension

Flexible benefits

Job summary

Ministry of Justice is seeking a Treatment Manager to oversee the quality, facilitation and delivery of Accredited Programmes and Structured Interventions addressing offending behaviour). The role is regionally based, reporting to a Programme Manager, with no direct line management but supervision to Programme Facilitators and professional guidance to enhance performance and development opportunities.

The Treatment Manager will ensure programmes comply with the Accredited Programme manual,

Qualifications

• Experienced Programmes Facilitator with knowledge of Accredited Programmes and Theory Manual
• Experience in Criminal Justice or Social Care sector
• Knowledge of group dynamics and ability to motivate groups and individuals to participate

Responsibilities

• Ensure quality delivery of Accredited Programmes and Structured Interventions
• Provide professional supervision to Programme Facilitators within the region
• Offer training and consultancy to staff and external organisations including Practitioners and Court staff
• Manage risks presented by people on Probation while ensuring information is exchanged with Probation Practitioners
• Coordinate planning for delivering programmes and manage waiting lists
• Monitor and support Programme Facilitators to develop skills and address under‑performance
• Oversee risk management during delivery and communicate with Probation Practitioners
• Maintain updates to accredited programme manuals and implement changes
• Deliver accredited and non‑accredited programmes as required

Skills

Programme delivery

Probation sector knowledge

Group dynamics understanding

Motivational interviewing

Staff development

Job description

Darlington, Durham, Newcastle-upon-Tyne, Stockton-on-Tees, Sunderland

Region

North East

Closing Date

01-Sep-2026

Business Unit

NPS North East Accr Prog and Structured Interv (2021)

Post Type

Permanent

Other

Number of jobs available

1

Reserve List

12 Months

Job ID

21168

Descriptions & requirements

Overview of the job

The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court.

The role will be regionally based reporting directly to a Programme Manager for their area.

They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities.

Summary

The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision.

The job holder will provide ‘On Call’ cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends.

Responsibilities, Activities & Duties

• Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed
• Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery
• To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood
• Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required
• To co‑ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists
• Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under‑performance or poor quality to the Programme Manager
• Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner
• To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation
• To deliver accredited and non‑accredited programmes where required to maintain accreditation

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re‑examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Working Together
• Changing and Improving
• Managing a Quality Service

Essential Experience

• Experienced Programmes Facilitator, trained in the delivery of two Accredited Programmes with knowledge and understanding of the theoretical underpinnings (as per Theory Manual) of each of the programmes
• Experience of working within the Criminal Justice or Social Care sector
• A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes
• Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour
• Experience of supporting others to evidence the ability to support staff in professional practice

Ability

• To have good written and ICT skills
• Effective verbal skills to interact and communicate with a range of audiences
• Ability to undertake the Intervention Services generic Treatment Management Training
• Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification

Additional Information

New entrants to the Civil Service will be expected to join at the entry point salary for the advertised band

Existing Civil Servants will have their salary calculated in accordance with the Department’s pay on transfer / pay on promotion rules.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non‑contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working.Similarly, Hybrid Working will not suit everyone’s circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks.

Some of MoJ’s terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part-time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS’ Flexible Working policy.

The MoJ offers a range of benefits:

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro‑rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information.

Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.

All candidates are subject to security and identity checks prior to taking up post

Support

• A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

• To the Civil Service Commission (details available here)

As a Disability Confident employer, MoJ are committed to providing everyone with the opportunity to demonstrate their skills, talent and abilities, by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria, except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form, please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long‑term condition, we provide animated videos.

The “Making the Civil Service a Great Place to work for veterans” initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country, and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment, which recognises and values your previous service in the Armed Forces.

For further details about the initiative and eligibility requirements visit: https://www.gov.uk/government/news/making-the-civil-service-a-great-place-to-work-for-veterans

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed, as part of the Redeployment Interview Scheme, to providing opportunities to those who are ‘at risk of redundancy’.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria, except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre‑settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

We will assess your experience for this role via the following methods

CV or Work History, Statement of Suitability

Statement of Suitability

Guidance for the Statement of Suitability

Please describe your skills and experience that would equip you for the role of Treatment Manager.

Evidence of Experience

CV or Work History, Statement of Suitability

Interview stage assessments

Interview Dates

To Be Confirmed

Behaviours

Leadership

Managing a Quality Service

Changing and Improving

Strengths

Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please see our candidate guidance for more information on appropriate and inappropriate use.

Other Assessments

Which assessment methods will be used?

Presentation

Level of security checks required

DBS Standard

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.