Treatment Manager

Ministry of Justice; Huntingdon; Hybrid; GBP 40,000 - 63,000; Full time

Benefits offered by this job

Annual Leave

Pension

Training & Development

Flexible Working

Job summary

Ministry of Justice in the United Kingdom seeks a Treatment Manager to oversee the quality, delivery and supervision of Accredited Programmes and Structured Interventions addressing offending behaviour. This regional role reports to a Programme Manager, providing professional supervision to facilitators and expert advice to improve performance.

The role includes on‑call support for referrals, managing waiting lists, risk oversight, and ensuring content adherence across multiple programmes, with

Qualifications

• Strong verbal communication skills for diverse audiences.
• Experience in supervising programme facilitators and monitoring delivery quality.
• Ability to assess risks posed by individuals on probation and coordinate with Probation Practitioners.

Responsibilities

• Ensure delivery of Accredited Programmes and Structured Interventions meets manual and content requirements.
• Provide professional supervision and feedback to staff to improve performance.
• Coordinate programme planning, suitability assessments and waiting lists.
• Deliver both accredited and non-accredited programmes when required to maintain accreditation.
• Provide input and training to staff and external organisations as needed.

Skills

Verbal communication

Stakeholder engagement

Professional supervision

Risk assessment

Programme delivery

Education

TASIS Qualification

Job description

The Treatment Manager will have responsibility for the quality oversight, facilitation and delivery of Accredited Programmes and Structured Interventions which address offending behaviour to meet the requirements of the sentence of the court. The role will be regionally based reporting directly to a Programme Manager for their area. They will have no direct line management responsibility but will provide professional supervision to Programme Facilitators within the region and professional advice to improve performance, skills and development opportunities., The Treatment Manager is responsible for ensuring that Programme Facilitators deliver programmes in accordance with the Accredited Programme manual and session content requirements for a range of programmes, this will be done through video monitoring, feedback and group supervision. The job holder will provide 'On Call' cover for referral enquiries and staff support in accordance with a rota that provides support when intervention programmes are scheduled including evenings and weekends.

• Responsible for the quality of delivery of interventions which includes all tasks associated with the support of Accredited Programmes and Structured Interventions including post programme work by Programme Facilitators to ensure all Programmes are monitored as prescribed
• Responsible for providing professional supervision including session monitoring to support the development of skills and maintain the integrity of service delivery
• To provide advice, information, training and consultancy as required to staff and external organisations including Practitioners and Court staff to ensure that eligibility and suitability criteria are understood
• Responsible for managing the risks presented by people on Probation whilst subject to an Accredited Programmes or Structured Interventions requirement and ensuring that relevant information is exchanged with the Probation Practitioners as required
• To co-ordinate, monitor and review the planning and preparation for delivering programmes in accordance with the Programme Schedule including suitability assessments and managing waiting lists
• Responsible for the continuous assessment and support of Programme Facilitators in the development of the skills required to deliver programmes, monitor and identify individual performance through Treatment Management and report under-performance or poor quality to the Programme Manager
• Oversee the management of risk during programmes delivery and ensure that relevant information is exchanged with Probation Practitioners in a timely manner
• To contribute to and maintain a log of nationally agreed changes to the accredited programme manuals and ensure their implementation
• To deliver accredited and non-accredited programmes where required to maintain accreditation

The duties / responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Behaviours

• Making Effective Decisions
• Leadership
• Communicating and Influencing
• Working Together
• Changing and Improving
• Managing a Quality Service, The MoJ offers Hybrid Working arrangements where business need allows. This is an informal, non-contractual form of flexible working that blends working from your base location, different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Working. Similarly, Hybrid Working will not suit everyone's circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles, the successful candidate(s) will be appointed to a MoJ office location, which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre‑employment checks. Some of MoJ's terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on 'modernised' terms in their current post or onto 'unmodernised' MoJ terms if they are on 'unmodernised' terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part‑time, flexible and job‑sharing working patterns, where they meet the demands of the role and business needs. All applications for part‑time, flexible and job‑sharing working patterns will be considered in accordance with the HMPPS' Flexible Working policy.

Abilities will be assessed but these are not shared in advance. Word Limit 250 To have good written and ICT skills

Abilities

• Effective verbal skills to interact and communicate with a range of audiences
• Ability to undertake the Intervention Services generic Treatment Management Training
• Ability to work towards Training and Assessment Skills for Intervention Specialist (TASIS) Qualification

Behaviours Behaviours Application Form Question Word Limit 250 Managing a Quality Service Making Effective Decisions Leadership Working Together Experience We will assess your experience for this role via the following methods, Experienced Programmes Facilitator, trained in the delivery of Building ChoicesInterview stage assessments Interview Dates Interviews expected to take place week beginning 14/12/2026, Dates are subject to change in accordance to business need Behaviours Managing a Quality Service Making Effective Decisions Working Together Changing and Improving Communicating and Influencing

Other Experience

• Experienced Programmes Facilitator, trained in the delivery of Building ChoicesInterview stage assessments Interview Dates Interviews expected to take place week beginning 14/12/2026, Dates are subject to change in accordance to business need
• Experience of working within the Criminal Justice or Social Care sector
• A knowledge and understanding of group dynamics and an ability to motivate groups and individuals to participate fully in programmes
• Experience of prosocial modelling / motivational interviewing and challenging inappropriate language and behaviour
• Experience of supporting others to evidence the ability to support staff in professional practice
• Ability

Level of security checks required DBS Standard

Benefits

• Annual Leave Annual leave is 25 days on appointment and will increase to 30 days after five years' service, plus public holidays. Leave for part-time and job share posts will be calculated on a pro‑rata basis
• Pension The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF). Please visit www.gmpf.org.uk for further information. Please note: Any current Civil Servant who is a member of the PCSPS, by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
• Training The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
• Networks The opportunity to join employee‑run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender.
• Eligibility All candidates are subject to security and identity checks prior to taking up post
• A range of 'Family Friendly' policies such as opportunities to work reduced hours or job share.
• Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
• For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes, including Tax Free Childcare. More information can be found on www.GOV.UK or Childcare Choices. You can determine your eligibility at https://www.childcarechoices.gov.uk/.
• Paid paternity, adoption and maternity leave.
• Free annual sight tests for employees who use computer screens.

Working for the Civil Service The Civil Service Code sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of