Treatment Co-ordinator

mydentist; Burnley; On-site; GBP 23,000 - 28,000; Full time

Job summary

A dental practice in Burnley is seeking a Treatment Coordinator to create and convert opportunities while facilitating the patient journey. This role requires a GDC registered Dental Nurse and involves managing patient enquiries, supporting treatment journeys, and promoting private dental options. The position offers a competitive salary up to £27,082 pro rata, alongside numerous benefits including training, health support, and discounts. This is a full-time, practice-based role operating Monday to Friday.

Benefits

Quarterly sales bonus

Holidays rising to 30 days (plus bank holidays)

Health and wellbeing support

Discounts at cinemas, retailers and restaurants

Training and development opportunities

Qualifications

• Ability to initiate conversations with prospective customers.
• Possesses initiative and can prioritise own workload.
• Confidence in digital marketing and social media.

Responsibilities

• Perform patient scans and reviews using TRIOS software.
• Attract and manage enquiries via digital marketing and events.
• Support patients through their treatment journey.

Skills

Excellent verbal and written communication skills

Ability to generate and convert sales opportunities

Great at building relationships

Confidence using all social platforms

Comfortable using computer systems

Education

GDC registered Dental Nurse

Tools

TRIOS software

Job description

Your Future, as a Treatment Coordinator at mydentist

You’ll be joining us at our Padiham Road dental practice in Burnley. As a Treatment Coordinator, you will be creating and converting opportunities, supporting customers to understand the private options available and facilitating their patient journey. This is a clinical role that will also include the use of scanners, so the successful candidate will need to be a GDC registered Dental Nurse.

The working pattern for this role will be 37.5 hours per week, Monday to Friday - 9:00 - 17:30. This is a practice-based position, with some attendance at events; please note home working is not possible.

The practice offers

• The practice offers treatments such as facial aesthetics and implants, with opportunities to train in these specialities
• 14-surgery practice equipped with the latest equipment
• Supportive and experienced team
• Benefiting from a convenient location on the outskirts of town, situated on a main bus route, with the station 1 mile away
• Free parking on-site in our staff car park

What we offer

• Up to £ 27,082 pro rata
• Quarterly sales bonus
• Holidays rising to 30 days (plus bank holidays)
• Health and wellbeing support; including virtual GP and free counselling
• Discounts at cinemas, retailers and restaurants – save hundreds of pounds a year
• Recognition schemes and service awards
• Training and development opportunities

What you'll be doing

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• Performing and reviewing patient scans using TRIOS software
• Attracting and managing enquiries via digital marketing, social media, and events
• Monitor and report on marketing performance
• Support patients through their treatment journey
• Promote private dental options and convert enquiries into sales
• Working towards targets and KPI’s to achieve commercial results
• Work closely with dentists to grow their private patient numbers

About you

• Able to initiate conversations with prospective customers
• Ability to generate and convert sales opportunities
• Confidence using all social platforms
• Great at building relationships
• Excellent verbal and written communication skills
• Comfortable using computer systems (training provided)
• Possesses initiative and can prioritise own workload

Your future starts here

Build a rewarding career with a supportive, inclusive team.

Click to apply now!