Travel Support Specialist — Hybrid, Learning Allowance

Travel Trade Recruitment Limited; City of Westminster; Hybrid; GBP 25,000 - 29,000; Full time

Job summary

A reputable tour operator in the United Kingdom is seeking a Support Consultant to join their Sales and Customer Service team. This role involves producing accurate documentation, communicating with clients, and managing bookings while providing exceptional customer service. Candidates should have some experience in the Travel & Tourism industry and strong communication skills. The position offers a salary of £25,000 with a flexible hybrid working culture and additional perks.

Benefits

4 weeks annual leave plus bank holidays

Bonus week

Learning Allowance

Opportunity to Work From Anywhere for up to 20 days per year

Paid Parental Leave

Family and Friends travel discounts

Qualifications

• Some experience within Travel & Tourism is desirable.
• Proven commitment to delivering exceptional customer service.
• Strong written and verbal communication skills.
• Excellent organisation and time management skills.
• Positive, proactive and enthusiastic attitude.

Responsibilities

• Produce professional and accurate documentation.
• Communicate with clients via phone and email.
• Run booking reports to confirm readiness for documentation.
• Deliver service that delights customers and drives positive experiences.
• Book travel services and manage brochure distribution.

Skills

Customer service

Communication skills

Time management

Attention to detail

Team collaboration

Job description

A reputable tour operator in the United Kingdom is seeking a Support Consultant to join their Sales and Customer Service team. This role involves producing accurate documentation, communicating with clients, and managing bookings while providing exceptional customer service. Candidates should have some experience in the Travel & Tourism industry and strong communication skills. The position offers a salary of £25,000 with a flexible hybrid working culture and additional perks.