Travel Money Bureau Manager — Lead Revenue & Service

Travelex Central Services; Glengormley; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

Private medical

Dental

Critical Illness Insurance

Wellbeing support

25 days holiday + bank holidays

Monthly bonus

Pension plan

Career development

Job summary

Tesco Travel Money Northcott in Glengormley is seeking a Bureau Manager to lead the team, drive performance and deliver excellent customer service in a fast-paced retail environment.

You’ll coach staff, review KPIs, ensure compliance, and handle foreign exchange transactions and online orders with accuracy. The role offers a structured development path and the chance to contribute to a trusted brand. Flexible shifts and occasional overtime are available.

Qualifications

• Experience leading and developing a team.
• Strong communication and attention to detail.
• Experience driving revenue and performance in a retail setting.

Responsibilities

• Lead and support the team to deliver excellence daily and meet KPIs.
• Review data to drive performance and continuous improvement.
• Ensure compliance metrics and audits are passed.
• Process foreign exchange transactions and online orders accurately.
• Provide expert advice and train staff on products and services.

Skills

People leadership

Communication

Revenue growth

Retail experience

Customer service

Job description

Tesco Travel Money Northcott in Glengormley is seeking a Bureau Manager to lead the team, drive performance and deliver excellent customer service in a fast-paced retail environment.

You’ll coach staff, review KPIs, ensure compliance, and handle foreign exchange transactions and online orders with accuracy. The role offers a structured development path and the chance to contribute to a trusted brand. Flexible shifts and occasional overtime are available.