Travel Money Advisor - Part-Time, Flexible Hours + Bonus

Travelex Foreign Coin Services Limited; Congleton; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Optional benefits available

Wellbeing support

Bravo Benefits

Flexible shifts

25 days holiday + bank holidays (pro‑r

Monthly bonus

Pension plan

Career development

Job summary

Travelex Foreign Coin Services Limited is seeking a Travel Money Advisor for Tesco Travel Money in Congleton. This part-time role offers 16 hours per week with a pay rate of £13.50 per hour and a monthly bonus.

You will support customers with travel money needs and provide excellent service in a busy bureau environment. The role emphasizes building relationships, delivering accurate currency exchanges, and contributing to a friendly team.

Qualifications

• Welcoming customers, building relationships and delivering fantastic customer service.
• Active listening to understand customer needs and create a fantastic customer experience.
• Positive, can-do attitude where no challenge is too big and a desire to make a difference each day.

Responsibilities

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs
• Putting training into action and offering expert advice on our products and services.
• Working in a fast-paced environment processing foreign exchange transactions and online orders accurately so our customers leave happy.
• Working together as a team driving performance, delivering excellence and celebrating success together.
• Following company processes and paying attention to the detail to ensure everything stays on track.

Skills

Customer service

Active listening

Communication

Job description

Travelex Foreign Coin Services Limited is seeking a Travel Money Advisor for Tesco Travel Money in Congleton. This part-time role offers 16 hours per week with a pay rate of £13.50 per hour and a monthly bonus.

You will support customers with travel money needs and provide excellent service in a busy bureau environment. The role emphasizes building relationships, delivering accurate currency exchanges, and contributing to a friendly team.