Travel Money Advisor — Flexible Hours + Monthly Bonus

Travelex Central Services; Worthing; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Private Medical

Dental Insurance

Critical Illness Insurance

Wellbeing support

Discounts via Bravo Benefits

Flexible shifts

Holiday entitlement

Monthly bonus

Pension plan

Career development

Job summary

Tesco Travel Money, in partnership with Travelex, is hiring a Travel Money Advisor for a 5 month fixed-term part-time FTC in Worthing. You will help customers with their travel money needs, process currency exchanges and online orders, and deliver outstanding service in a fast-paced environment.

The role offers flexible shifts, a monthly bonus incentive and a comprehensive benefits package including private medical, dental and wellness support.

Qualifications

• A great communicator with a passion for great customer service.
• Active listener to understand customer needs and create a fantastic experience.
• Positive, can-do attitude with a desire to make a difference each day.
• Real team player who’s ready to learn and develop as part of our amazing team.

Responsibilities

• Welcoming customers, building relationships and delivering fantastic customer service.
• Understanding what matters most to each customer and helping them with their travel money needs.
• Putting training into action and offering expert advice on products and services.
• Processing foreign exchange transactions and online orders accurately to ensure customer satisfaction.
• Working with the team to drive performance, deliver excellence and celebrate success.
• Following processes and paying attention to detail to keep everything on track.

Skills

Customer service

Communication

Team player

Attention to detail

Job description

Tesco Travel Money, in partnership with Travelex, is hiring a Travel Money Advisor for a 5 month fixed-term part-time FTC in Worthing. You will help customers with their travel money needs, process currency exchanges and online orders, and deliver outstanding service in a fast-paced environment.

The role offers flexible shifts, a monthly bonus incentive and a comprehensive benefits package including private medical, dental and wellness support.