Travel & Expense Analyst

01A; Greater London; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement savings plan

Flexible time off

Job summary

Navan is seeking a proactive Travel & Expense Analyst to support global T&E operations, review expense reports and corporate card transactions, and administer Navan’s platform. The role partners with Accounts Payable, Accounting, Treasury, Procurement, People, and regional teams while ensuring policy compliance and efficient reimbursements.

The ideal candidate has 3–5 years of experience in travel and expense operations, familiarity with ERP systems like NetSuite, and strong Excel/Google Sheets

Qualifications

• 3–5 years in travel and expense operations, accounts payable, or related finance function.
• Experience supporting a multinational or multi-entity organisation.
• Experience with Navan or other T&E platforms is preferred.
• Experience with ERP systems such as NetSuite.

Responsibilities

• Review and support accurate processing of employee expense reports and corporate card transactions in line with policy.
• Administer and optimize Navan’s T&E platform including user access and workflows.
• Identify and review out-of-policy activity and reconciliation gaps.
• Support audits, compliance reviews, and control testing with documentation and remediation tracking.
• Coordinate reimbursements and card transactions with AP, Accounting, Payroll, and other teams.
• Assist VAT reclaim and indirect tax recovery processes with documentation and submissions.
• Analyze T&E data to identify trends, risks, and cost-saving opportunities; deliver insights to leadership.
• Provide guidance and training on Navan usage and policy compliance.
• Identify opportunities for automation and self-service while maintaining controls.
• Contribute to global T&E program initiatives and regional support.

Skills

Analytical thinking

Attention to detail

English communication

Problem solving

Education

Post-secondary in Finance/Accounting/Business Administration

Tools

Navan experience

NetSuite

Excel/Google Sheets

Job description

Navan is seeking a proactive, analytical, and detail-oriented Travel & Expense (T&E) Analyst to support and continuously improve the company’s global travel, expense, and corporate card operations. This role helps ensure that employee expenses are processed accurately and efficiently, company policies and internal controls are followed, and employees receive timely, practical support. The analyst will help administer Navan’s T&E platform and related workflows, analyze spend and compliance trends, support audits and financial reporting, and identify opportunities to simplify operations through automation and data-driven process improvements.

The role partners closely with Accounts Payable, Accounting, Treasury, Procurement, People, Finance, business leaders, and employees across regions. The analyst will also support VAT and other eligible indirect tax reclaim activities, coordinating documentation and submissions with internal stakeholders and external providers as applicable.

What You’ll Do:

• Review and support accurate, timely processing of employee expense reports, corporate card transactions, reimbursements, and related T&E activities in accordance with company policy and applicable local requirements.
• Administer and enhance Navan’s travel and expense platform, including user access, configuration, workflows, policy settings, corporate card support, issue resolution, and coordination of system updates.
• Apply T&E policies and internal controls consistently; identify out-of-policy activity, missing documentation, duplicate or potentially suspicious transactions, and exceptions requiring additional review or approval.
• Support internal and external audits, compliance reviews, and control testing by preparing transaction support, maintaining clear documentation, tracking remediation items, and partnering with control owners.
• Coordinate timely employee reimbursements and corporate card transaction resolution with Accounts Payable, Accounting, Payroll, and other relevant teams, investigate payment delays, rejected transactions, and reconciliation differences.
• Support VAT reclaim and other indirect tax recovery processes by identifying potentially eligible expenses, validating invoices and supporting documentation, coordinating data and submissions with tax teams or reclaim providers, monitoring claim status, and tracking recoveries and exceptions.
• Analyze global T&E data and maintain dashboards, reports, and data processes to identify trends, compliance patterns, risks, and cost-saving opportunities while delivering accurate, actionable insights to stakeholders and leadership. Serve as a first point of escalation for complex T&E questions and exceptions, investigate root causes, recommend practical resolutions, and elevate policy or control risks to the appropriate owner.
• Deliver clear employee and manager guidance, training, and communications on Navan usage, travel and expense policies, corporate card procedures, receipt requirements, and reimbursement processes.
• Identify and implement opportunities for automation, AI-enabled review, workflow simplification, and improved self-service, while maintaining appropriate human oversight, auditability, and control standards.
• Contribute to global T&E program initiatives and provide regional support as needed, adapting processes to local business practices, statutory requirements, currencies, and languages.

What We’re Looking For:

• Strong analytical, critical-thinking, and problem-solving skills, with the ability to investigate complex transactions, resolve escalated T&E issues, and recommend practical solutions.
• High attention to detail, sound judgment, integrity, and a strong commitment to confidentiality and internal control compliance.
• Excellent written and verbal communication skills in English, with the ability to explain policies and processes to employees and stakeholders at different levels.
• Strong organizational skills and the ability to prioritize competing deadlines, manage multiple workstreams, and work effectively in a fast-paced environment.
• Experience preparing operational reports, interpreting financial data, identifying trends, and translating findings into actionable recommendations.
• Experience with VAT reclaim, GST/HST recovery, or other indirect tax refund processes is preferred, familiarity with invoice validation, supporting evidence, claim tracking, and coordination with tax specialists is an advantage.
• Education: Post‑secondary education in Finance, Accounting, Business Administration, or a related field preferred. Equivalent education, professional training, or practical experience will also be considered.
• Experience: 3–5 years of experience in travel and expense operations, accounts payable, corporate card administration, accounting operations, or a related finance function.
• Experience supporting a multinational or multi‑entity organisation.
• Hands‑on experience with Navan is preferred. Experience with other T&E or expense management platforms may be considered.
• Experience with an ERP system such as NetSuite, and strong Excel or Google Sheets skills, is preferred.
• Experience supporting audits, policy compliance, expense analytics, and process improvement is an advantage.
• Additional Information: This job description is intended to describe the general nature and level of work performed in this role; Responsibilities may evolve based on business needs.

Your rights:

If you prefer to have your application reviewed without AI assistance, you may request a human evaluation by entering your email here. Your decision to do so will not affect how your candidacy is evaluated.

Navan uses AI-assisted Automated Employment Decision Tool (Metaview) to assist with evaluating resumes against job qualifications for this role. All final decisions are made by human recruiters and hiring managers.

Human oversight:

Metaview does not automatically reject candidates or make final hiring decisions. Our recruiters and hiring managers review all outputs and make the final hiring decision regarding every application.

About Navan

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Our Benefits

Navan offers a comprehensive benefits program designed to support your well‑being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long‑term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country‑specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel‑related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in‑person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face‑to‑face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In‑office perks such as company‑provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual