Travel Customer Support

Remotetravelcareers; City of Edinburgh; Remote; GBP 20,000 - 30,000; Full time

Job summary

A leading travel support company is seeking a remote Travel Customer Support representative to assist customers with bookings and provide timely support. This role requires strong communication and organizational skills but allows for a flexible schedule and work-from-home options. Ideal candidates should be friendly and helpful, ensuring a positive travel experience for customers.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills are essential.
• Experience with computers and online systems is needed.
• Organizational skills and attention to detail are required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Update reservations and confirm details for accuracy.

Skills

Strong communication and customer service skills

Comfortable using computers and online booking systems

Ability to stay organized and pay attention to detail

Friendly, helpful, and patient with customers

Job description

We are seeking a remote Travel Customer Support representative to handle customer questions, bookings, and general trip assistance. You’ll provide timely and clear support to make sure customers have a positive travel experience, all from the comfort of home.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type

Remote — Full-time or Part-time

Benefits

• Flexible schedule opportunities
• Work from home
• Training and growth potential
• Supportive team environment