Travel Customer Service

Remotetravelcareers; Remote; GBP 20,000 - 30,000; Full time

Job summary

A remote travel services company is seeking a remote Travel Customer Service representative to assist clients with bookings and general travel inquiries. The ideal candidate will provide fast and friendly service while working from home. Responsibilities include handling booking requests, answering travel questions, and updating reservations. Strong communication and customer service skills are required, and prior experience is a plus. Flexible work options are available in this remote role.

Qualifications

• Strong communication and customer service skills are essential.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers.

Skills

Strong communication skills

Customer service skills

Organizational skills

Familiarity with online booking systems

Job description

We are seeking a remote Travel Customer Service representative to support clients with booking and general travel questions. You’ll ensure customers receive fast, clear, and friendly assistance, all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Job Type: Remote — Full-time or Part-time