Travel Customer Representative / Travel Consultant (Remote)

Manatal; Cardiff; Remote; GBP 22,000 - 30,000; Full time

Job summary

A travel agency is looking for passionate Travel Customer Representatives to join their remote team. The role involves assisting clients throughout their travel experience, from booking to follow-up. Candidates should be passionate about travel, possess strong communication skills, and be detail-oriented. Enjoy flexible scheduling, exclusive travel perks, and growth opportunities within the agency.

Benefits

100% remote with flexible scheduling

Exclusive travel perks and discounts

Growth opportunities within the agency

Ongoing training and supportive team environment

Qualifications

• Passion for travel and helping others create unforgettable experiences.
• Experience in travel, hospitality, or customer service is a plus.
• Comfortable with technology and remote teamwork.

Responsibilities

• Assist clients from booking through their return home.
• Handle inquiries, reservations, and travel changes.
• Provide accurate information about destinations and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy and professionalism.

Skills

Strong communication skills

Problem-solving skills

Organized and dependable

Detail-oriented

Job description

Do you love traveling and helping others explore the world? Are you looking for a flexible, remote career that offers growth and purpose?
AtPrestige Travel Agency by Mich, we’re looking for passionateTravel Customer Representatives / Travel Consultantsto join our expanding global team.

About the Role

As a Travel Customer Representative, you’ll be the first point of contact for clients — assisting them from booking through their return home. You’ll handle inquiries, reservations, and travel changes while ensuring every experience exceeds expectations.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy, efficiency, and professionalism.

Ideal Candidate

• Passion for travel and helping others create unforgettable experiences.
• Strong communication and problem-solving skills.
• Organized, dependable, and detail-oriented.
• Experience in travel, hospitality, or customer service is a plus (but not required).
• Comfortable with technology and remote teamwork.

Perks

• 100% remote with flexible scheduling.
• Exclusive travel perks and discounts.
• Growth opportunities within the agency.
• Ongoing training and a supportive team environment.

If you’re ready to turn your love of travel into a rewarding career,
we’d love to hear from you!

Apply now: [e-mail]
Let’s create unforgettable experiences — together.