Travel Customer Representative Travel Consultant

Manatal; City of Edinburgh; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency is seeking a Travel Customer Representative to assist clients with their travel inquiries, bookings, and changes. This is a full-time, remote position that offers flexible scheduling and exclusive travel perks. Ideal candidates are passionate about travel, organized, and possess strong communication skills. Join us to help create unforgettable experiences for clients worldwide.

Benefits

100% remote with flexible scheduling

Exclusive travel perks and discounts

Growth opportunities within the agency

Ongoing training and a supportive team environment

Qualifications

• Passion for travel and helping others create unforgettable experiences.
• Experience in travel, hospitality, or customer service is a plus.
• Comfortable with technology and remote teamwork.

Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy, efficiency, and professionalism.

Skills

Strong communication skills

Problem-solving skills

Dependable and detail-oriented

Job description

Join Our Travel Adventure Team!

Do you love traveling and helping others explore the world? Are you looking for a flexible remote career that offers growth and purpose?

About the Role

As a Travel Customer Representative you’ll be the first point of contact for clients, assisting them from booking through their return home. You’ll handle inquiries, reservations, and travel changes while ensuring every experience exceeds expectations.

Key Responsibilities

• Respond promptly and professionally to client inquiries via email, phone, or chat.
• Assist with bookings, changes, cancellations, and special requests.
• Provide accurate information about destinations, travel documents, and policies.
• Follow up with clients to confirm satisfaction and trip details.
• Handle concerns with empathy, efficiency, and professionalism.

Ideal Candidate

• Passion for travel and helping others create unforgettable experiences.
• Strong communication and problem‑solving skills.
• Organized, dependable, and detail‑oriented.
• Experience in travel, hospitality, or customer service is a plus (but not required).
• Comfortable with technology and remote teamwork.

Perks

• 100% remote with flexible scheduling.
• Exclusive travel perks and discounts.
• Growth opportunities within the agency.
• Ongoing training and a supportive team environment.

If you’re ready to turn your love of travel into a rewarding career, we’d love to hear from you!

Apply now: Let’s create unforgettable experiences together.

Employment Information

Employment Type: Full Time

Experience: years

Vacancy: 1