Travel Cruise Sales Consultant

Antella Travel Recruitment; City Of London; Hybrid; GBP 30,000 - 37,000; Full time

Job summary

A luxury cruise recruitment agency is seeking a Travel Cruise Sales Consultant in Central London. Offering a base salary up to £37,000 plus bonuses, this hybrid role involves handling both new and existing cruise bookings for discerning clients. Candidates must have experience in luxury cruise sales and excellent customer service skills. Benefits include 23 days holiday, pension, and fam trips. The role requires attention to detail and the ability to work under pressure.

Benefits

Company based bonus

23 Days Holidays 8 bank holidays

Fam trips

Pension

Hybrid working

Qualifications

• Experience in luxury cruise sales and customer service.
• Strong attention to detail under pressure.
• Ability to manage booking requests efficiently.

Responsibilities

• Booking all aspects of the client's cruises as well as making/amending to existing reservations.
• Checking availability and confirming cruise options available.
• Dealing with any pre-departure or post-holiday queries.
• Processing guest information and special requests.
• Working to targets whilst delivering excellent customer service.

Skills

Previous reservations or customer services experience dealing with top end clients

Extensive luxury cruise product knowledge

Ability to develop rapport with a discerning client base

Good telephone manner and communication skills

Good Customer Services skills

Job description

Travel Cruise Sales Consultant

Base Salary to £37,000 depending on experience Bonus and Great Benefits

Hybrid - Central London

Our client, a luxury cruise specialist, is a customer service focused cruise consultant who has the experience of dealing with top end discerning clients.

They are an award-winning cruise operator selling some of the world's most luxurious cruise operators and have a reputation for delivering excellence.

The role involves dealing with cruise travel requests and making bookings from both new and repeat clients.

Candidates must have previous reservations and customer service skills gained within the travel industry selling luxury cruise product with a focus on attention to detail whilst working under pressure.

Monday to Friday working hours, one Saturday per month. No Sundays or Bank Holidays.

This role is offered on a hybrid basis - Central London

Travel Cruise Consultant Duties and Responsibilities

• Booking all aspects of the client's cruises as well as making/amending to existing reservations
• Checking availability and confirming cruise options available
• Dealing with any pre-departure or post-holiday queries
• Processing guest information and special requests
• Working to targets whilst delivering excellent customer service.

Travel Cruise Consultant Skills and Attributes

• Previous reservations or customer services experience dealing with top end clients gained within the travel industry
• Extensive luxury cruise product knowledge
• Ability to develop rapport with a discerning client base
• Good telephone manner and communication skills
• Good Customer Services skills

Salary Benefits

• To £37,000 (negotiable depending on experience)
• Company based bonus
• 23 Days Holidays 8 bank holidays
• Fam trips
• Pension
• Hybrid working

For a full confidential discussion on this Travel Cruise Consultant role, please apply a member of the team will be in contact to discuss your application.