Travel Consultant

Travel Trade Recruitment; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

An award-winning independent travel company in Glasgow seeks a passionate Travel Consultant to provide exceptional customer service and sales support in retail environment. The role offers a competitive salary based on experience along with commission, bonuses, and generous benefits including up to 34 days of leave. Ideal candidates will have previous travel industry experience or be highly motivated individuals with strong customer service skills. This is an excellent opportunity for career growth and joining a forward-thinking company.

Benefits

Commission and bonuses

Generous staff discounts

Up to 34 days of annual leave

Pension and life assurance

Qualifications

• Previous experience as a Travel Agent is preferred.
• Candidates in related industries may be considered.
• Need strong commitment to customer service.

Responsibilities

• Provide excellent customer service in a retail travel setting.
• Quote and convert a variety of holiday packages for clients.
• Maintain product knowledge of destinations.

Skills

Customer service

Sales experience

Target-driven

Travel industry knowledge

Job description

Role: Travel Consultant

Location: Glasgow

Salary: Competitive DOE + great benefits & commissions!

Do you want to continue your travel industry career with a multi award-winning, well-established, independent travel company?

If you have experience of working in a retail travel branch then we are seeking a talented and passionate travel consultant, for a brand that offers both a competitive salary package and career development.

Job Description as a Travel Consultant:

• Working in a Retail Travel store, dealing with customers face to face and over the phone, offering excellent customer service
• Quoting a wide range of holidays from packages to tailor‑made to suit your customers' need
• Converting quotes into confirmed bookings and working to exceed sales targets
• Keeping your product and brand knowledge up to date whilst having in‑depth knowledge of the company's destinations.
• Working hours vary dependent on the branch but are usually Monday - Sunday daytime hours with weekends will be on a rota basis (some branches may require evenings on a rota basis too)
• Lead with exceptional customer service and have a real passion for people.

Experience Required as a Travel Consultant:

We are seeking candidates that have previous experience as a Travel Agent, looking for a new challenge and a company they can develop with. However, consideration will be given to those candidates that are seeking a career in the Travel Industry and can demonstrate their commitment to this. For example, those candidates who have travelled extensively and have target driven sales experience, those candidates in related industries such as: cabin crew, hotel reservations, airport check‑in etc.

The Package as a Travel Consultant:

Basic salary is competitive and depending on experience, but there is much more on offer here: commission and bonuses, incentive schemes (such as shopping vouchers and free flights), generous staff & family discounts on holidays, up to 34 days of annual leave, pension, life assurance and the other benefits such as discounts with high street retailers. They are also a company that focusses on your development and your career, so there is great potential for long‑term personal growth and opportunity. Whilst these are challenging times, this travel company is focused on the future, and so this is a great time to join them and to become imbedded in the role and company, to capitalise on the re‑emergency of travel.

If this sounds like your next role, click to apply, email your CV to [e-mail] or call Nichola on 0161 9236120.