Travel-Based Field Resolutions Agent (Car, Fuel Card Included)

Utility Collections Ltd; Cambridge; Remote; GBP 35,000 - 38,000; Full time

Job summary

A leading collections agency in the UK is seeking a Field Resolutions Agent for a home-based role involving nationwide travel. This position primarily focuses on delivering formal documents to commercial properties to assist in resolving outstanding debts. Ideal candidates will possess strong communication skills and a full UK driving license. Previous experience in field roles is desirable but not mandatory. The role offers excellent career prospects and requires a clean DBS check.

Benefits

Company car

Fuel card

Hotel & Food allowance

Excellent career prospects

Qualifications

• Previous experience in a field-based role is desirable.
• Understanding of debt recovery processes is advantageous.
• Full UK driving license is required.

Responsibilities

• Deliver formal documents to commercial properties.
• Maintain confidentiality while handling sensitive information.
• Record visit details and outcomes properly.

Skills

Strong interpersonal and communication skills

Professionalism in client interactions

Ability to remain calm in tense situations

Attention to detail

Time management

Comfortable using mobile devices

Job description

A leading collections agency in the UK is seeking a Field Resolutions Agent for a home-based role involving nationwide travel. This position primarily focuses on delivering formal documents to commercial properties to assist in resolving outstanding debts. Ideal candidates will possess strong communication skills and a full UK driving license. Previous experience in field roles is desirable but not mandatory. The role offers excellent career prospects and requires a clean DBS check.