Travel After-Sales Specialist - Hybrid & Travel Discounts

Antella Travel Recruitment; Willenhall; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A recruitment agency is looking for a Travel After Sales Consultant to enhance customer service in the travel industry. This hybrid position based in Birmingham offers a base salary of £25,000, travel discounts, and pension. Successful candidates will have previous experience in customer services or operations in the travel sector and excellent communication skills. Responsibilities include answering calls, managing customer records, and liaising with suppliers.

Benefits

22 days annual leave

Travel discounts

Pension

Qualifications

• Previous customer services, operations or support experience within the travel industry is essential.
• High level of professionalism.

Responsibilities

• Answer incoming customer phone calls and take appropriate action for each call.
• Input data into the reservation system platform to keep each existing customer record updated.
• Liaise with suppliers to fulfill customer requests.

Skills

Excellent interpersonal communication skills

Ability to multitask in a fast-paced environment

Attention to detail

Job description

A recruitment agency is looking for a Travel After Sales Consultant to enhance customer service in the travel industry. This hybrid position based in Birmingham offers a base salary of £25,000, travel discounts, and pension. Successful candidates will have previous experience in customer services or operations in the travel sector and excellent communication skills. Responsibilities include answering calls, managing customer records, and liaising with suppliers.