Travel Administrator

Mitie Cleaning & Hygiene Services; Chippenham; On-site; GBP 25,000; Full time

Job summary

A leading service provider in Chippenham is seeking a Travel Administrator to manage travel arrangements for Armed Forces personnel. The ideal candidate should be highly organised, possess exceptional communication skills, and be IT literate. Responsibilities include serving as the central contact for travel needs and ensuring compliance with Defence policies. This full-time position offers various benefits, including enhanced pension contributions and training opportunities.

Benefits

Virtual GP

Flexible lifestyle benefits

Critical illness insurance

High street discounts

Enhanced pension contributions

Training and development opportunities

Qualifications

• Exceptional communication skills to effectively contribute at all levels.
• Proven track record of delivering high-quality administration and customer-facing service.
• Ability to manage short-notice changes to requirements and deadlines.

Responsibilities

• Serve as the central point of contact for all travel needs.
• Work closely with external agencies and booking companies for cost-effective travel options.
• Ensure compliance with Defence policies and Health and Safety regulations.

Skills

Highly organised

Exceptional communication skills

IT literate

Proactive and adaptable

Reliable and professional

Tools

MS Office applications

Job description

Better places, thriving communities.

Job Title: Travel Administrator

Salary: £24,637.57 per annum

Contract: Permanent, Full Time

Weekly Contractual Hours: 37.5 (8AM to 4:30PM Monday to Friday)

Location: MoD Lyneham, Chippenham, Wiltshire, England, SN15 4PZ

Join our dynamic Base Administration Office team at MOD Lyneham and become the trusted travel expert for Armed Forces personnel. In this pivotal role, you will manage and coordinate a wide range of travel arrangements, ensuring smooth journeys for personnel who serve our nation.

Responsibilities

• Serve as the central point of contact for all travel needs, using an online booking system.
• Work closely with external agencies, booking companies, and budget holders to secure cost‑effective travel options.
• Arrange travel in line with requests and coordinate with booking companies, budget holders, and customers.
• Collate and maintain budget‑related information while protecting personnel data.
• Carry out data input across various online systems.
• Ensure all activities comply with Defence policies, Health and Safety regulations, and General Data Protection Regulations.
• Provide additional support or cover for other staff during periods of absence, as directed by the Line Manager.

Qualifications

• Highly organised with exceptional communication skills and the ability to contribute effectively at all levels.
• Versatile, intuitive, and professional, demonstrating sound judgement and absolute integrity.
• Proactive, adaptable, able to respond quickly to changing needs while remaining calm under pressure.
• Reliable, well‑presented, and consistently projects a positive image in line with Mitie’s core values.
• Proven track record of delivering high‑quality administration and customer‑facing service.
• Credible and effective verbal and written communicator capable of building strong working relationships.
• IT literate with a good working knowledge of MS Office applications.
• Ability to manage short‑notice changes to requirements and deadlines.

Additional Information

• MOD Security clearance and DBS Standard is required.
• Proof of right to work in the UK is required.
• Candidate will be required to wear approved company uniform.

Benefits

• Virtual GP and members of your household.
• Salary Finance scheme allowing access to 50% of earned pay before payday for a small fee.
• Flexible lifestyle benefits platform, Choices, including up to five extra days’ holiday each year.
• Critical illness insurance, dental treatment, and technology products purchase options.
• High street discounts via MiDeals, cycle‑to‑work scheme, life cover up to four times salary.
• Enhanced pension contributions and a Mitie Matching Share Plan.
• Mitie Stars recognition program with monthly cash prizes and a chance to win a £10,000 top prize.
• Opportunities for training and development across a wide selection of learning resources.

Inclusivity Statement

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make reasonable adjustments, please let us know by emailing at .