Travel & Accommodation Assistant

The Flex; Birmingham; Remote; GBP 25,000 - 35,000; Full time

Job summary

A global hospitality firm is looking for a proactive Travel & Accommodation Assistant to coordinate travel for its executive team. The role involves researching accommodation, managing bookings, and ensuring seamless travel experiences. Ideal candidates will have strong English communication skills and organizational expertise. This position offers a flexible work schedule and growth opportunities within the company.

Benefits

Remote and flexible working schedule

Growth opportunities

Insight into travel management

Qualifications

• Exceptional verbal and written English skills.
• Ability to stay organized and pay attention to details.
• Maintaining a professional demeanor in communications.
• Experience with Airbnb and Booking preferred.
• Possibility of prior travel coordination experience.

Responsibilities

• Research the best accommodation for business trips.
• Handle bookings via Airbnb or similar services.
• Coordinate check-in/check-out processes with hosts.
• Create reports and reviews after each trip.
• Record all past and future bookings.
• Communicate with executives to understand travel needs.

Skills

Excellent written and spoken English

Strong attention to detail

Organizational skills

Professional communication

Familiarity with Booking platforms

Job description

About The Flex

At The Flex, we redefine flexible living for modern professionals and travelers. From London to Lisbon, we provide beautifully designed, fully serviced apartments for business and leisure stays, combining comfort, convenience, and style.

As we expand globally, we’re looking for a Travel & Accommodation Assistant to help our executive team manage their trips and ensure every stay meets our high hospitality standards.

About the Role

We’re seeking a proactive and detail-oriented Travel Assistant to support the CEO and executive team with travel planning, accommodation bookings, and trip coordination.

You’ll help research and reserve the best short-term rentals (Airbnb, Booking, etc.), communicate with hosts, and ensure each booking provides a seamless experience from check-in to checkout.

This is an excellent opportunity for someone who’s passionate about travel, organization, and high-quality service — and who wants to grow within a fast-moving hospitality and tech company.

Key Responsibilities

• Research and shortlist the best accommodation options for business trips.
• Manage bookings and reservations through Airbnb or similar platforms.
• Coordinate check-in and check-out details with hosts.
• Prepare simple stay reports and reviews after each trip.
• Maintain a clear record of past and upcoming bookings.
• Communicate with the executive team to understand travel preferences and needs.

Qualifications

• Excellent written and spoken English.
• Strong attention to detail and organizational skills.
• Professional and discreet communication style.
• Familiarity with Airbnb, Booking, or similar platforms.
• Prior experience in travel coordination, hospitality, or administrative assistance is a plus.

What We Offer

• Remote and flexible working schedule.
• Opportunity to work closely with a global executive team.
• Insight into travel management and premium property selection.
• Potential for growth within The Flex organization.