Trauma & Orthopaedic Support Worker

Sherwood Forest Hospitals NHS Foundation Trust; Sutton-in-Ashfield; On-site; GBP 21,000 - 27,000; Full time

Job summary

Sherwood Forest Hospitals NHS Foundation Trust is seeking staff to support patients in the Trauma & Orthopaedic service. The role combines hands-on patient support with essential coordination and administrative duties to keep care plans, appointments and investigations on track.

You will work with specialist nurses, trauma coordinators and medical staff to deliver high-quality, compassionate care and continuously improve patient experience in a busy clinical setting.

Responsibilities

• Key point of contact for patients and carers, providing reassurance, guidance and clear information throughout recovery.

Job description

This is a rewarding and varied role at the heart of the Trauma & Orthopaedic service, offering the opportunity to make a meaningful difference to patients recovering from limb fractures. As a valued member of the multidisciplinary team, you will work alongside specialist nurses, trauma coordinators, and medical staff to help deliver high-quality, compassionate, and well-coordinated care.

You will be a key point of contact for patients and carers, providing reassurance, guidance, and clear information throughout their recovery journey. The role combines hands-on patient support with essential coordination and administrative responsibilities, including assisting with care planning, tracking patient progress, and ensuring appointments and investigations run smoothly.

This position is ideal for someone who enjoys working in a fast-paced, people-focused environment, where strong communication, organisation, and teamwork are essential. You will play a vital role in improving patient experience, supporting timely care, and contributing to service development and continuous improvement.

Overall, this is an excellent opportunity to build your skills, be part of a supportive team, and have a direct impact on patient outcomes within a dynamic clinical setting.

• To understand the role in more detail, please refer to the attached job description and person specification.

We are an award-winning NHS Foundation Trust working alongside health and social care colleagues across the county to provide acute and community healthcare services to more than 420,000 people across Mansfield, Ashfield, Newark and Sherwood, and parts of Derbyshire and Lincolnshire.

We put the patient at the heart of everything that we do and it is our aim to make sure that every patient is treated as we would want a member of our own family to be treated. At the same time, we expect our staff to be caring, kind and courteous to each other and to look out for each other. We believe that we are truly a clinically-led organisation.

We are proud that our Trust colleagues have voted us the best acute Trust to work for in the East Midlands for seven years running in the National NHS Staff Survey, while the Care Quality Commission has rated our Trust as ‘outstanding’ for care and our King’s Mill Hospital as the only ‘outstanding’ NHS-run hospital in the East Midlands.

Role

Not all of our roles are eligible for visa sponsorship. To find out which roles are eligible, please refer to the shortage occupation list found here: Skilled Worker visa: eligible healthcare and education jobs - GOV.UK

Home Office guidance has changed as of 9th April. Anyone that requires switching visa type may not be eligible for sponsorship even if the role is on the shortage occupation list.

For further details / informal visits contact: Name: Anne Kabia Job title: Matron for T&O Email address: [e-mail] Telephone number: 01623 622515

Ext. 2189

Or contact Sherri Curtis on ext. 4104