Trauma-Informed Student Support Lead

MU Services Ltd; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading university support service provider in Greater London seeks a candidate to lead the development and delivery of responsive support for students facing mental health crises and significant life stressors. The role involves overseeing a duty team and ensuring timely responses to severe cases of distress. Candidates will need to work collaboratively with university services and external partners. The position aims to create a supportive environment for students and implement effective case management practices.

Responsibilities

• Lead the development of responsive support for students in distress.
• Oversee the duty team ensuring timely responses to student safety concerns.
• Design trauma-informed support for reports of harassment and violence.
• Build relationships with university and external partners for student support.
• Ensure effective data capture for case management analysis.

Job description

A leading university support service provider in Greater London seeks a candidate to lead the development and delivery of responsive support for students facing mental health crises and significant life stressors. The role involves overseeing a duty team and ensuring timely responses to severe cases of distress. Candidates will need to work collaboratively with university services and external partners. The position aims to create a supportive environment for students and implement effective case management practices.