Trauma-Informed Services Lead for Survivors

Spider Web Recruitment; Norwich; On-site; GBP 33,000 - 40,000; Full time

Job summary

A dedicated charity organization in Norwich is seeking a compassionate Sexual Violence Service Manager to lead teams and ensure high-quality service delivery. The role involves coordinating operations across East Anglia while overseeing compliance and resource management. Candidates should hold a relevant undergraduate degree and have at least five years of operational management experience. A full driving license is required, and a commitment to supporting survivors is essential. Competitive salary and benefits offered.

Benefits

Competitive Salary

25 days annual leave

Pension scheme

Health benefits

Wellbeing support

Qualifications

• Minimum five years' experience in service or operational management.
• Strong values and a genuine commitment to supporting survivors.
• Experience in safeguarding and risk management.

Responsibilities

• Lead the Service Delivery Department, overseeing teams and resources.
• Coordinate service provision across East Anglia.
• Serve as safeguarding lead and manage risk processes.
• Oversee staffing cover and service quality.
• Build relationships with external partners for collaboration.
• Enhance performance through strategic planning and budget oversight.

Skills

Leadership

Communication

Data analysis

Trauma-informed approach

Organisational skills

Education

Undergraduate degree in Counselling, Psychotherapy, Psychology, Mental Health, Social Care

Job description

A dedicated charity organization in Norwich is seeking a compassionate Sexual Violence Service Manager to lead teams and ensure high-quality service delivery. The role involves coordinating operations across East Anglia while overseeing compliance and resource management. Candidates should hold a relevant undergraduate degree and have at least five years of operational management experience. A full driving license is required, and a commitment to supporting survivors is essential. Competitive salary and benefits offered.