Transport Systems Officer - Business & Performance Service

Education Authority; Omagh; Presencial; GBP 34 000 - 37 000; Tempo integral

Resumo da oferta

Education Authority is recruiting a Transport Systems Officer for the Transport Division’s Digital Transformation and ICT systems. The role focuses on GIS systems, data management, and user support across the division.

The post involves developing GIS projects, maintaining data, and providing technical guidance to Transport Officers. Responsibilities include GIS project design, data analysis, and coordination with ICT suppliers.

Qualificações

• HNC or above with at least two years ICT support experience, or 4+ years ICT support experience.
• Demonstrable knowledge of GIS relevant to Transport/DNEI
• Ability to access a suitable vehicle or provide alternative transport for mobility requirements
• High IT literacy with Microsoft Office and GIS software
• Experience liaising with ICT suppliers and external service providers
• Capable of leading small ICT/Digital projects using corporate standard tech

Responsabilidades

• Assist with design, development and implementation of GIS projects.
• Create, maintain and review GIS data for Transport.
• Analyse data using GIS methods for Transport Division.
• Provide GIS and ICT system support to Transport Officers.
• Maintain ArcGIS Online and DENI mapviewer applications.
• Coordinate with ICT suppliers and external providers for support.

Conhecimentos

GIS

ArcGIS Online

Data analysis

Database management

Technical support

Licensing/compliance

Formação académica

Third-level qualification (HNC or above) or equivalent

4+ years ICT/IT support experience

Ferramentas

ArcGIS Online

DENI mapviewer

Descrição da oferta de emprego

Job Reference: 26008302)Primary Location : Tyrone-Omagh-Omagh OfficeContract Type : Fixed-Term/Secondment opportunity (May be subject to extension or may be reduced for any valid reason)Duration of Contract/Contract End Date : 30 June 2027Status : Full-TimeHours per Week : 36Working Pattern : Monday - FridayGrade/Scale : Senior Executive Officer | NJC pts 23 - 26 | £34,434 - £37,280 per annumAdditional Allowance(s) : Not ApplicableAnticipated Interview Date(s) : TBCAdditional Information: N/AJOB DESCRIPTIONJOB TITLE: Transport Systems Officer - Business & Performance ServiceRESPONSIBLE TO: Senior Manager or nominated Transport OfficerJOB PURPOSE:The post holder is responsible to Transports Senior Business Improvement Manager to provide technical support in relation to all aspects of current and future Digital Transformation and ICT systems within the Transport Division, with particular emphasis on GIS.MAIN DUTIES AND RESPONSIBILITIES:GIS Technical Requirements:1. Assist with the creative design, development and implementation of all Transport GIS Projects.2. Create, maintain, and review database/information for all Transport GIS systems.3. Analyse and present data using GIS methods as required by the Transport Division.4. Provide technical support and advice on GIS systems to Transport Officers.5. Monitor and provide support and advice in relation to user accounts via ArcGIS Online.6. Maintain and update all Transport GIS applications via online servers as required.7. Maintain and update DENI mapviewer application via AGOL as required.Technical and Systems Support:1. Analyse, investigate and resolve any queries or discrepancies with the online transport applications raised by staff, parents, schools and senior management.2. Assist with the setting up, operation, and maintenance of Digital and/or ICT systems and related network peripherals in the Transport Division.3. Provide technical support and advice to Transport Officers on Digital/ICT systems, hardware and software.4. Investigate and research technical solutions to ongoing technical problems, formulating technical procedures where required, and contribute to the broader development of the Transport Divisions ICT facilities.5. Liaise with ICT suppliers of goods and services in the delivery of a support service as appropriate.6. Liaise with External Service Providers in respect of work undertaken through maintenance contracts.7. Project-lead the design, development, and implementation of small Digital and/or ICT systems/assignments using corporate standard technologies.Operational:1. Undertake a variety of Operational activities in support of the Transport Divisions ICT systems as necessary.2. Create and maintain a timetable schedule for operational activities and security back-ups, undertaking security back-ups, looking after disks and other storage media and maintenance of backup records.Training:1. To participate in the planning, design and delivery of a programme of technical training and the production of related documentation.2. Provide advice to Transport Officers on software packages commonly used in the Education Authority.Administrative and Resource Management:1. Ensure that copyright rules in the Transport Division are maintained2. Help ensure that all software licenses are maintained and up to date in the Transport Division.3. Provide regular reports as required by the line manager.Research and Development:1. Capture, collate and process spatial data using network analysis and spatial analysis for Transport Division.2. Participate in the research and development work of the Networks and Infrastructure Service, including specification of systems.3. Engage in an active programme of research and development to ensure that problems that Education Authority Units may encounter are minimised.4. Engage in development work requested by your line manager.5. Assist with the maintenance and enhancement of the Transport Divisions Digital/ICT systems.6. Keep fully conversant with various developments in Digital/ICT, particularly in relation to application systems, the Internet and software products which may impact on the work of the Division.This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.In accordance with Section 75 of the Northern Ireland Act (1998), the post-holder is expected to promote good relations, equality of opportunity and pay due regard for equality legislation at all times.PERSON SPECIFICATIONNOTES TO JOB APPLICANTS1. You must clearly demonstrate on your application form under each question, how, and to what extent you meet the required criteria as failure to do so may result in you not being shortlisted. You should clearly demonstrate this for both the essential and desirable criteria, where relevant.2. You must demonstrate how you meet the criteria by the closing date for applications, unless the criteria state otherwise.3. The stage in the process when the criteria will be measured is outlined in the table below.4. Shortlisting will be carried out on the basis of the essential criteria set out in Section 1 below, using the information provided by you on your application form.5. Please note that the Selection Panel reserves the right to shortlist only those applicants that it believes most strongly meet the criteria for the role.6. In the event of an excessive number of applications, the Selection Panel also reserves the right to apply any desirable criteria as outlined in Section 3 at shortlisting, in which case these will be applied in the order listed. It is important therefore that you also clearly demonstrate on your application form on how you meet any desirable criteria.Section 1 - Essential CriteriaThe following are essential criteria which will initially be measured at the shortlisting stage and which may also be further explored during the interview/selection stage. You should therefore make it clear on your application form how, and to what extent you meet these criteria. Failure to do so may result in you not being shortlisted.Factor Essential Criteria Method of AssessmentQualifications/ExperienceHold a third level qualification (HNC or above), or equivalent and have a minimum of two years’ experience of successfully delivering regular high quality ICT support to a Service, Division or Directorate;ORHave a minimum of 4 years’ experience of successfully delivering regular high-quality ICT support to a Service, Division or Directorate.Shortlisting by Application FormKnowledge Demonstrable working knowledge of GIS (Geographic Information Systems) relating to the work of a Service, Division or Directorate.Shortlisting by Application FormOtherThe successful candidate will be required:to have access to a suitable vehicle (appropriately maintained and insured for Education Authority business) that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion;ORbe able to provide sufficient information on the application form that will satisfy the employer that he/she has access to an appropriate alternative form of transport that will enable them to carry out the mobility requirements of the post in an efficient and effective manner and thus meet this essential criterion.Shortlisting by Application FormSection 2 - Essential CriteriaThe following are additional essential criteria which will be measured during the interview/selection stage in line with EA’s Game Changing People Model.Factor Essential Criteria Method of AssessmentSkills/AbilitiesIn line with EA’s Game Changing People Model we will look for evidence of:A high level of written and oral communication skills including accuracy and attention to detailProven ability to foster constructive and collaborative working relationships across EA DirectoratesProven ability to communicate effectively and maintain productive working relationships with external stakeholders at a range of levelsInterviewKnowledgeDemonstrable knowledge of EA ICT and digital processesA high level of IT literacy using a range of Microsoft office applications, including GISInterviewExperienceProven ability to work with initiative and successfully prioritise and deliver a busy programme of workProven ability to gather complex information from a variety of sources, analyse, interpret and report on the informationInterviewValues OrientationEvidence of how your experience and approach to work reflect EA’s ethos and values.InterviewOur ValuesThrough the selection process we will also seek evidence that the personal values of candidates align with those of the EA. This will include evidence of commitment to equality and excellence in service delivery. These reflect our aim which is to meet the needs of all our children and young people equally, removing barriers to learning and ensuring equality of access to excellent education services so that every child can develop to his or her full potential.DISCLOSURE OF CRIMINAL BACKGROUNDThe Safeguarding Vulnerable Groups (Northern Ireland) Order 2007 defines working directly with children or young people or in specified places as ‘regulated activity’.In the event that you are recommended for appointed to a post that involves ‘regulated activity’, the Education Authority will be required to undertake an Enhanced Disclosure of Criminal Background. Please note that you WILL be expected to meet the cost of an Enhanced Disclosure Certificate. Details of how to make payment will be sent to you at the pre-employment stage.Further information can be accessed at NI Direct or the Department of Justice.