Transport Services Manager

Hertfordshire Partnership University NHS Foundation Trust (HPFT); Hemel Hempstead; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading healthcare trust in the United Kingdom is seeking a Transport Operations Manager to oversee their in-house transport function. This role involves managing the transport team, ensuring effective service delivery, and handling financial responsibilities. Ideal candidates will have strong leadership skills and a background in logistics or transport management, along with a commitment to health and safety compliance. The position offers the opportunity to contribute to an outstanding trust serving mental health and community services.

Qualifications

• Proven experience in managing transport or logistics teams.
• Strong understanding of financial performance and budget management.
• Excellent leadership and team development skills.

Responsibilities

• Lead and manage the in-house transport team.
• Ensure effective operation of the Transport Helpdesk.
• Manage fleet resources to ensure safety and availability.
• Lead staff supervision and conduct appraisals.

Skills

Leadership

Team management

Financial management

Customer service

Health and safety compliance

Job description

To professionally lead and manage the Trust's in-house transport function (HPFT Courier Transport Services), ensuring efficient and high-quality service provision to all users. This includes oversight of transport staff, fleet, helpdesk functionality, service development, and financial and operational performance in line with Trust strategies.

All staff should comply with the Trust’s Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.

Operational

• Manage and lead the in-house transport team.
• Ensure the effective and efficient operation of the Transport Helpdesk, including out-of-hours coverage.
• Manage all fleet and associated resources, ensuring safety, availability and performance.
• Promote an inclusive, environmentally conscious and customer-centred service culture.
• Ensure compliance with health and safety legislation and Trust policies.
• Deliver and monitor staff training programmes and competencies.
• Ensure accurate data collection and reporting to support service improvement.
• Participate in the Trust's on-call rota as required.

Leadership and Staff Management Responsibility

• Lead, supervise and support all transport staff.
• Conduct appraisals, set objectives, manage training and performance.
• Develop a positive team culture and promote wellbeing.

Financial Responsibility

• Manage allocated transport budgets, monitor expenditure, and report financial performance.
• Consult regularly with the Head of Operations and make efficiency recommendations.

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission.

Our Family Of Over 4,500 Members Of Staff Provide Health And Social Care For People With Mental Ill Health, Physical Ill Health And Learning Disabilities Across Hertfordshire, Buckinghamshire, Essex And Norfolk, Delivering These Services Within The Community And Several Inpatient Settings. Everything Is Underpinned By Choice, Independence And Equality, With Our Trust Values Embedded Throughout

Welcoming. Kind. Positive. Respectful. Professional.

For further details / informal visits contact: Name: Kyle Durkin Job title: Head of Operations Email address: [e-mail]