Job Overview
Undertake individual risk assessments for children and young people with SEND to determine safe and suitable transport arrangements, supporting the Passenger Transport Services team in a fast‑paced, high‑quality environment. The role supports 30 hours per week and offers flexible working arrangements after initial induction at County Hall.
Responsibilities
- Undertake individual risk assessments for children and young people with SEND to determine safe and suitable transport arrangements.
- Review and update existing risk assessments, responding to any changes in need or provision.
- Liaise empathetically with parents, carers, schools, and colleagues to gather information and ensure accurate assessments.
- Produce clear, well‑structured written reports and correspondence based on gathered evidence.
- Maintain accurate records and data within the relevant IT and database systems.
- Contribute to wider administrative tasks across the Passenger Transport Services team as required.
- Work collaboratively within a supportive team environment to meet service deadlines and deliver high‑quality outcomes.
- Attend County Hall for induction, training and team meetings, with flexibility to work from home thereafter.
Qualifications
- Proven experience of gathering and interpreting information from multiple sources to produce written reports or correspondence.
- Excellent attention to detail and accuracy in both written and administrative tasks.
- Confident use of Microsoft Office applications (Word, Excel, Outlook) and database systems.
- Strong interpersonal and communication skills, with the ability to liaise sensitively and effectively with families and professionals.
- Experience of working with individuals or groups to deliver a service or provide support.
- Ability to work collaboratively with colleagues and stakeholders to problem‑solve and meet deadlines.
- Knowledge and understanding of special educational needs and disabilities (SEND).
- Ability to work at County Hall as required by the service.
Desirable
- Previous experience in a local authority, education, health, or social care setting.
- Understanding of home‑to‑school transport processes and risk assessment principles.
Working Arrangements
The successful candidate will initially be required to attend County Hall daily for induction and training. Following this, flexible working arrangements (including partial home working) will be available, with attendance at County Hall expected for team meetings, service days, or as required.