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Transport Returns Operative

AO RETAIL LIMITED

Coventry

On-site

GBP 22,000 - 26,000

Full time

Today
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Job summary

A leading retail company in Coventry is seeking a Transport Returns Operative to ensure vehicle compliance and support warehouse operations. The successful candidate will manage returns documentation and handle communications with drivers. Strong communication skills and a basic understanding of logistics are essential. Competitive benefits include a healthcare cashback scheme and exclusive staff discounts.

Benefits

Healthcare Cashback Scheme
Exclusive Staff Discount
5% contribution pension scheme
Enhanced Maternity, Paternity and Adoption Packages
Make a difference day (x2 fully paid charity days a year)
Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder

Qualifications

  • Understanding of transport legislation and logistics operations is desirable.
  • Ability to respond quickly and effectively to operational challenges.

Responsibilities

  • Debrief drivers and inspect returning vehicles for compliance and safety.
  • Report defects, damages, or safety concerns promptly.
  • Communicate effectively with drivers regarding daily routes and operational issues.
  • Assist with loading and unloading vehicles as needed.
  • Manage returns documentation and perform related administrative tasks.
  • Update depot performance statistics and contribute to daily reporting.

Skills

Strong communication skills (Verbal and Written)
Competent use of Microsoft, particularly Excel
Job description

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do., As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.,

Responsibilities
  • Debrief drivers and inspect returning vehicles for compliance and safety.
  • Report defects, damages, or safety concerns promptly.
  • Communicate effectively with drivers regarding daily routes and operational issues.
  • Assist with loading and unloading vehicles as needed.
  • Manage returns documentation and perform related administrative tasks.
  • Update depot performance statistics and contribute to daily reporting.
Qualifications
  • An understanding of transport legislation and logistics operations is desirable.
  • Ability to respond quickly and effectively to operational challenges.
  • Strong communication skills (Verbal and Written).
  • Competent use of Microsoft, particularly Excel.
  • Confident in addressing vehicle-related concerns with drivers in a constructive manner.
Benefits
  • Healthcare Cashback Scheme
  • Exclusive Staff Discount
  • 5% contribution pension scheme
  • Enhanced Maternity, Paternity and Adoption Packages
  • Make a difference day (x2 fully paid charity days a year)
  • Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
  • To see all our benefits and perks, visit our AO Benefits page.
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