Transport Returns Operative

AO RETAIL LIMITED; Coventry; On-site; GBP 22,000 - 26,000; Full time

Job summary

A leading retail company in Coventry is seeking a Transport Returns Operative to ensure vehicle compliance and support warehouse operations. The successful candidate will manage returns documentation and handle communications with drivers. Strong communication skills and a basic understanding of logistics are essential. Competitive benefits include a healthcare cashback scheme and exclusive staff discounts.

Benefits

Healthcare Cashback Scheme

Exclusive Staff Discount

5% contribution pension scheme

Enhanced Maternity, Paternity and Adoption Packages

Make a difference day (x2 fully paid charity days a year)

Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder

Qualifications

• Understanding of transport legislation and logistics operations is desirable.
• Ability to respond quickly and effectively to operational challenges.

Responsibilities

• Debrief drivers and inspect returning vehicles for compliance and safety.
• Report defects, damages, or safety concerns promptly.
• Communicate effectively with drivers regarding daily routes and operational issues.
• Assist with loading and unloading vehicles as needed.
• Manage returns documentation and perform related administrative tasks.
• Update depot performance statistics and contribute to daily reporting.

Skills

Strong communication skills (Verbal and Written)

Competent use of Microsoft, particularly Excel

Job description

Join AO-Where Your Career Journey Begins! We're passionate about delivering exceptional service, and our people are at the heart of everything we do., As a Transport Returns Operative, you'll play a vital role in maintaining vehicle compliance, supporting warehouse operations, and ensuring a smooth end-of-day process for our drivers.,

Responsibilities

• Debrief drivers and inspect returning vehicles for compliance and safety.
• Report defects, damages, or safety concerns promptly.
• Communicate effectively with drivers regarding daily routes and operational issues.
• Assist with loading and unloading vehicles as needed.
• Manage returns documentation and perform related administrative tasks.
• Update depot performance statistics and contribute to daily reporting.

Qualifications

• An understanding of transport legislation and logistics operations is desirable.
• Ability to respond quickly and effectively to operational challenges.
• Strong communication skills (Verbal and Written).
• Competent use of Microsoft, particularly Excel.
• Confident in addressing vehicle-related concerns with drivers in a constructive manner.

Benefits

• Healthcare Cashback Scheme
• Exclusive Staff Discount
• 5% contribution pension scheme
• Enhanced Maternity, Paternity and Adoption Packages
• Make a difference day (x2 fully paid charity days a year)
• Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder.
• To see all our benefits and perks, visit our AO Benefits page.