Transport Planner | Customer-Centric Logistics Lead

West Riding Recruitment; Leeds; On-site; GBP 60,000 - 80,000; Full time

Job summary

A professional logistics company in Leeds is seeking an experienced Transport Planner who is highly organized and conscientious. The role involves managing customer enquiries, handling quotes, and coordinating with drivers to ensure task completion. Ideal candidates will possess excellent communication and IT skills, a customer service background, and a valid driving licence. A FLT licence is desirable. This role offers a competitive salary ranging from £19 to £23 dependent on experience.

Qualifications

• Professional and organized with excellent communication skills.
• Experienced in customer service and troubleshooting.
• Excellent telephone manner.
• Excellent IT skills.
• Able to work on own initiative.

Responsibilities

• Answer and direct all calls into the business.
• Deal with customer enquiries and quotes.
• Confirm tasks and liaise with drivers.
• Issue weekly/daily workloads to driving team.
• Handle delays or problems with deliveries.

Skills

Organized

Communication skills

Customer service

IT skills

Driving licence (Cat B)

Tools

FLT licence (Counter-Balance)

Job description

A professional logistics company in Leeds is seeking an experienced Transport Planner who is highly organized and conscientious. The role involves managing customer enquiries, handling quotes, and coordinating with drivers to ensure task completion. Ideal candidates will possess excellent communication and IT skills, a customer service background, and a valid driving licence. A FLT licence is desirable. This role offers a competitive salary ranging from £19 to £23 dependent on experience.