Transport Planner

Think Specialist Recruitment; Hemel Hempstead; Hybrid; GBP 30,000 - 32,000; Full time

Job summary

A logistics recruitment agency is seeking a Transport Planner in Hemel Hempstead. The role involves planning and coordinating international road transport operations. Candidates should have 3-4 years of experience in route planning and a strong commitment to quality and customer satisfaction. The position offers a competitive salary ranging from GBP30,000 to GBP32,000, along with excellent benefits including a company bonus, hybrid working, and health insurance.

Benefits

25 days holiday (+ bank holidays)

Company bonus scheme

Private Health Insurance

Enhanced Company Pension Scheme

Employee incentive programme

Free parking

Qualifications

• 3-4 years experience in international transport.
• Ability to manage challenging interactions with drivers.
• Proactive attitude and ownership of tasks.

Responsibilities

• Plan and schedule daily international transport operations.
• Collaborate with drivers to meet schedules.
• Monitor vehicle movements for efficiency.

Skills

Operational experience in transport and logistics

Route planning and optimisation

Legal compliance knowledge

Interpersonal skills

Customer service skills

Problem-solving skills

Proficiency in MS Office

Tools

Transport Management System

MS Teams

MS Outlook

MS Word

MS Excel

Job description

Transport Planner - Hemel Hempstead

We are exclusively working with a long‑standing client who are based in Hemel Hempstead, our client are an award‑winning company within international logistics and transport. We are looking to recruit a Transport Planner to join their team.

Are you an experienced transport planner looking for your next challenge? In this pivotal role, you will be responsible for planning and coordinating international road transport operations, managing complex activities to ensure smooth and efficient deliveries across multiple countries.

We really need someone that has international road transport experience who is ready to jump straight into a new challenge!

A strong commitment to quality, reliability, and going the extra mile is essential.

This is a full‑time role, working from Monday to Friday, typically either 8.30 to 17.00 or 9.00 to 17.30. Please note before applying; due to location, we can only consider candidates that drive and have access to a vehicle.

On offer is a competitive salary (GBP30,000 - GBP32,000) plus excellent benefits including:

• 25 days holiday (+ bank holidays)
• Company bonus scheme
• Hybrid working
• Private Health Insurance
• Enhanced Company Pension Scheme
• Employee incentive programme
• Free parking

Key Responsibilities:

• Plan and schedule daily international and cross‑border road transport operations, optimising routes and resources.
• Collaborate closely with drivers and partners to ensure schedules are met and operations remain on track.
• Monitor vehicle movements to ensure smooth, efficient transport flows.
• Proactively monitor orders, prioritise outstanding shipments, and ensure everything is processed and delivered on schedule.
• Manage collections and deliveries, ensuring all transport data is recorded and maintained accurately in the system.
• Manage queries with a focus on prompt resolution to ensure consistently high service quality.
• Maintain high service standards by managing transport processes with precision and attention to detail.

What We're Looking For:

• Significant operational experience and a proven track record in a comparable role within an international transport and logistics environment.
• Minimum 3 - 4 years experience in route planning and route optimisation in an international road transport environment (HGV trucks in particular).
• Good understanding of legal compliance and regulations.
• Mature personality and confident with excellent interpersonal skills – must be able to manage challenging interactions with hauliers and drivers, while always maintaining a respectful and solution‑oriented approach.
• Ability to deal with demanding customers professionally and calmly, ensuring customer satisfaction even in challenging situations.
• Friendly, open‑minded, and professional individual.
• Able to foster good relationships with colleagues, hauliers, customers, and management.
• High energy and results‑oriented, capable of tackling problems involving variables in non‑standardised situations.
• Proactive attitude, taking ownership of tasks and responsibilities without requiring continuous oversight.
• Thrives when working independently.
• Capable of making decisions and handling any situation that may arise within the team or across different areas of the business.
• Ability to work under pressure, particularly during peak seasons, while maintaining a structured and solution‑driven mindset.
• Ability to handle multiple tasks and manage competing priorities effectively.
• Quick learner – must be able to quickly understand our Transport Management System and company processes.
• Excellent communication skills and professional manners.
• Proficient in MS Office – experience with Teams, Outlook, Word, Excel, and Office 365 is required.
• Committed to long‑term employment – we are looking for someone who is seeking a stable, long‑term role.