Transport Planner

Marketingagentur Nirtl; Cannock; On-site; GBP 60,000 - 80,000; Full time

Job summary

A respected logistics provider in Cannock is seeking a proactive Transport Planner to optimize transport operations. The role includes scheduling deliveries, managing communication with clients and drivers, and overseeing transport budgets. Candidates should thrive in fast-paced environments and demonstrate strong problem-solving skills.

Responsibilities

• Coordinate and schedule daily collections and deliveries across a fleet of four trucks.
• Communicate with collection and delivery points to confirm schedules.
• Serve as the link between coordinators and technician-drivers.
• Collaborate with the Head of Storage & Technicians for urgent transport needs.
• Allocate shipments to third-party carriers and monitor progress.
• Track ongoing routes and anticipate potential delays.
• Manage transport-related incidents and ensure accurate reporting.

Job description

We are partnering with a highly respected provider to recruit an organized, proactive Transport Planner to join their growing operations team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and can balance precision with client care.

Key Responsibilities

Transport Planning

• Coordinate and schedule daily collections and deliveries across a fleet of four specialist trucks, ensuring efficient routing and minimal client wait times.
• Communicate with collection and delivery points via phone and email to confirm schedules and manage expectations.
• Serve as the central link between client-facing coordinators and technician‑drivers, ensuring clear, timely information flow.
• Collaborate closely with the Head of Storage & Technicians to prioritise requests, manage last‑minute changes, and respond to urgent transport needs.
• Allocate shipments to trusted third‑party carriers where required, monitoring their progress to maintain service standards.
• Track all ongoing routes, anticipate potential delays, resolve issues, and proactively update internal teams and clients.
• Manage any transport‑related incidents by guiding drivers appropriately and ensuring accurate reporting to relevant stakeholders.

Administration & Reporting

• Prepare all required truck documentation, including Collection Notes and Delivery Notes.
• Maintain accurate, real‑time updates in Salesforce for all scheduled and completed movements.
• Report on key KPIs such as collection lead times and support continuous improvement initiatives.
• Oversee transport budgets, ensuring optimal truck utilisation and cost‑effective use of third‑party services.