Transport Operator

Menzies Distribution Solutions Ltd; Corby; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Volunteer day

Pension scheme

Healthcare discounts

EE mobile discount

Job summary

Menzies Distribution Solutions Ltd in Corby is seeking an experienced Transport Operator (Backshift) to manage and execute the Day 1 Plan for the delivery of customer products. You will coordinate with planners, monitor live runs, and ensure timely, cost-effective transport using available resources.

The role requires knowledge of transport operations, driver hours rules, and strong IT skills. A full UK driving licence is essential, with focus on safety and customer service.

Qualifications

• Experience in transport operations and busy transport office.
• Knowledge of Driver Hours, Tachograph and WTD legislation.
• Hold a full UK driving licence.
• Strong administration and IT skills.
• Knowledge of Health & Safety.

Responsibilities

• Liaise with planners to meet delivery windows.
• Track and trace own fleet and inform Transport planner of updates.
• Communicate delays to customers via service teams or out-of-hours processes.
• Manage Subcontractors Portal for day-1 plan communications.
• Provide up-to-date ETAs for re-planning delayed consignments.
• Monitor compliance on the TMS system and driver behavior.
• Be trained on driver tracking systems and related software.
• Assist revenue capture by processing returns and demurrage when appropriate.

Skills

People management

Transport operations

Driver hours knowledge

Communication skills

Problem solving

Team player

Prioritisation

Tools

TMS system

InMotion

Job description

Transport Operator (Backshift)

Menzies Distribution Solutions are currently looking for an experienced Transport Operator to join our busy team based in Corby. The purpose of this role is to be responsible for managing and executing the Day 1 Plan ensuring all work is distributed whilst complying with Transport Legislation, Health & Safety and customer service requirements. You will ensure that the drivers deliver the customer’s products on time and in full using the most cost-effective means possible and best use of available resources and ensuring Transport Planner is aware of any need to manipulate the plan. You will be responsible for Tracking and Tracing all runs live to ensure that once dispatched the drivers arrive at the customer premises within the agreed time windows, and managing any day 1 for 1 issues / delays accordingly. System compliance – Ensuring that all jobs are built, resourced and managed correctly in TMS system, POD Images are clear and correct, and de-brief both manually and through InMotion is accurate and up to date.

The Details:

• Salary: £29,071.50 Per Annum
• Site: Corby
• Shift Pattern: Monday - Friday Days
• Hours: 12:00–20:00
• Monthly Pay
• Parking Onsite

Transport OperatorDuties

• Liaise with planners to ensure that all relevant deliveries are met within requested delivery windows
• Close relationship with the Pallet Force Team to understand and confirm driver dispatch has occurred at planned times.
• Live Track and trace of all own fleet vehicles, ensuring all comms and any issues are raised through the correct channels, with corrective actions confirmed and communicated back to Transport planner.
• Liaise with Customers as required in relation to delays and possible issues with delivery through customer service team or through Out of hours process.
• Manage all comms on the Subcontractors Portal for day 1 plan. Regular check of online messages to identify and capture 3rdparty subbie issues on the road.
• Feed Back any issues on the road to the Transport planner, ensuring up-to-date information and ETAs are known for re-planning of any delayed consignments
• Monitor Compliance on TMS system, challenging any driver behaviour affecting live information being visible on the system
• Be fully trained and aware of operating Processes for driver tracking systems and any other associated software
• Play a key role in Revenue capture process, ensuring returns and re-deliveries are processed correctly and demurrage is charged accurately when appropriate

Key Experience and Qualifications:

• People management skills
• Previous knowledge & experience in the transport industry
• Experience of working in a busy Transport office
• Experience in Transport Operations is required
• Experience in Day 1 for Day 2 Preferred
• Knowledge of Drivers Hours, Tachograph and WTD legislation
• Good standard of education
• Strong administration and IT skill set
• Knowledge of Health & Safety
• Hold a full UK driving licence

Technical skills and behavioural competencies:

• Self-starter who works on their own initiative
• Ability to prioritise
• Team Player
• Good communication skills
• Lateral thinker
• Works well under pressure
• Able to develop relationships with others (both internal and external)
• Problem solving and decision-making skills
• Driver engagement and Customer service skills

Benefits

• Time For You:Relax with 28 days of holiday inclusive of bank holidays.
• Give Back:Receive a paid day to volunteer for a charity of your choice.
• Appreciating You & Others:Celebrate special moments with Value Awards! Driver of the Year Awards, with 3 days paid leave for our finalists, including a fun filled day out for you and your partner and attendance to the awards ceremony with guest speakers.
• Your Future:Join our contributory workplace pension scheme for financial security.
• Exclusive Discounts:Through your Healthcare Cash Plan you will have access to a discount portal, where you can make savings on travel and hotels, cinema tickets, days out and much more. We also offer 20% off your mobile line rental at EE!
• Progression & Training:Unique Industry Training such as: LST, Moffett, Manual Handling, Double Decker & Load Security. Driver Assessor Training available by our Regional Driver Team. A paid day leave per year for your periodic CPC Training provided by us.
• Health & Wellness:Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services including dental, optical, chiropody, and specialist consultations, tests, and scans. In addition to this there is Virtual GP access, On-Demand Physio, Gym Discounts, Online Health Assessments & 24/7 Counselling.

INCLUSION

Menzies Distribution Solutions is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business.

We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.