Transport Operator TO/10/25)
Location: Duncrue Street, Belfast
Full-Time (40 hours Monday to Friday) & Occasional Sat working | Permanent
Salary: Competitive + Benefits
Job Purpose
To ensure the efficient and cost-effective planning and coordination of waste collection and transportation operations across multiple sites, using a fleet of single lift, multi lift, and articulated vehicles. The role supports operational excellence, compliance, and customer satisfaction through proactive transport planning and real-time problem-solving.
Key Responsibilities
- Route Planning & Scheduling
- Plan daily and weekly routes for single lift, multi lift, and articulated vehicles.
 
- Optimise vehicle usage to ensure timely collections and deliveries across multiple sites.
 
- Adjust plans dynamically in response to operational changes, breakdowns, or customer requests.
 
 
- Driver Debrief
- Conduct daily driver debriefs to review route performance, service issues, driver compliance and vehicle defects.
 
- Ensure accurate logging of driver feedback and elevate issues where necessary.
 
- Promote a culture of safety, compliance, and continuous improvement.
 
 
- Fleet Coordination
- Monitor vehicle availability, maintenance schedules, and driver rosters.
 
- Liaise with drivers to ensure clear communication of routes and expectations.
 
- Ensure compliance with legal and safety standards (e.g., driver hours, vehicle weights).
 
 
- Operational Support
- Collaborate with transport managers and operations teams to align transport plans with site needs.
 
- Maintain accurate records of vehicle movements, service logs, and route performance.
 
- Use transport management systems (TMS) and GPS tracking tools to monitor and improve efficiency.
 
 
- Customer Service
- Respond to customer queries regarding collections and deliveries and update Driver/Helper teams accordingly.
 
- Ensure service levels are met and proactively resolve any transport-related issues.
 
 
- Compliance & KPI Reporting
- Ensure all transport activities comply with relevant legislation (e.g., Waste Carrier Licence).
 
- Prepare reports on transport performance, fuel usage, and route efficiency.
 
 
- Reporting
- Produce and maintain daily and weekly reports including End of Day Report, Productivity Log & Defects Report, Run Unconfirmed Report & Clear Down, Predicted Disposal Report, Disposal Tonnage Reconciliation, Cost per Bin Report, Dashboard KPI Reports.
 
- Analyse data to identify trends, inefficiencies, and opportunities for improvement and support management with strategic insights.
 
 
- Handover Duties
- Complete and communicate clear handovers at shift changes or between planning teams, ensuring continuity of operations by documenting outstanding issues, route changes, and service exceptions.
 
 
- Other Duties – Any other reasonable duties as deemed necessary by Management.
 
Skills & Experience Required
- Minimum 1 year experience in transport planning, ideally within waste management or logistics.
 
- Knowledge of vehicle types and their operational capabilities (single lift, multi lift, articulated).
 
- Strong geographical knowledge of Northern Ireland and route planning skills.
 
- Proficiency in transport planning software and Microsoft Office.
 
- Excellent communication, organisational and problem‑solving skills.
 
- Ability to work under pressure and adapt to changing priorities.
 
- Understanding of transport regulations and health & safety standards.
 
- Can work independently and enjoys working as part of a team.
 
- Confident communicator with strong written and verbal skills.
 
- Flexible approach to working hours, including weekends and Bank Holidays.
 
Desirable Qualifications
- CPC (Certificate of Professional Competence) in Transport Management.
 
- Experience with multi‑site operations.
 
- Knowledge of waste management industry practices and regulations.
 
* Must be able to provide documentation to confirm your eligibility to work in the UK.
What We Offer
- Competitive salary and benefits package.
 
- Supportive team environment.
 
- Annual Discretionary bonus scheme, subject to the achievement of agreed KPI's.
 
- Opportunities for personal growth and development.
 
- Eligible for Company Sick pay and DIS benefit after one year's continuous service.
 
- Eligible for Private Healthcare Scheme and Cash health benefit (upon successful completion of probation).
 
- 33 days annual leave including Bank holidays.
 
- Company pension scheme.
 
Closing Date: 14th November 2025, 5 pm
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