Transport Operations Technical Officer

Registered In England & Wales As Jobsgopublic Limited; Liverpool; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Local Government Pension

Holiday entitlement 29–34 days

Free travel pass UK

Hybrid working

Employee assistance programme

Westfield Health

Bike to Work

Learning loans

Job summary

Liverpool City Region Combined Authority seeks a finance-focused role to support back-office payments for transport contracts. You will ensure timely operator payments, analyse financial data, and apply audit recommendations while coordinating with the Transport Performance team.

You will monitor contract performance, address issues, and help ensure penalties are applied correctly. A key contact for financial processes with internal and external stakeholders, you will ensure procedures stay

Qualifications

• Experience in Bus/Transport operator payments using EP Morris ICT.
• Ability to monitor performance against contracts and KPIs.
• Proactive communication with internal and external stakeholders.

Responsibilities

• Oversee Bus/Transport route payments and verify compliance with KPIs and standards.
• Record and query financial data related to contract payments to assist accountants.
• Assist in evaluating services and budgets to ensure high quality, reliable public transport.

Skills

Financial data analysis

Contract management

Stakeholder communication

Audit compliance

Tools

EP Morris ICT

Job description

This role supports the back-office financial functions of the Transport Performance team, ensuring the accurate and timely payment of operators who provide service contracts. You will analyse financial and performance data, applying due diligence to ensure that payments and decisions represent value for money. You will also help ensure that procedures reflect audit recommendations. Working closely with colleagues across the Transport Performance team, you will monitor operators' compliance with contractual requirements, helping to address performance issues and ensuring that any applicable financial penalties are correctly applied through the operator payment process. You will develop a sound understanding of contract conditions and how they relate to the team's financial and performance responsibilities. You will also support the review of contractual conditions to ensure they remain aligned with current procedures and working practices. The role will also involve acting as a key point of contact between the Transport Performance team's financial functions and internal and external stakeholders, helping to ensure effective communication and the smooth operation of financial processes.

About the person

The sucessful candidate will have experience in Bus/Transport operator contract payments for supported services with the use of the EP Morris ICT system. You will understand the function of ensuring that payments are accurate, paid in a timely manner and in accordance with the conditions of contract and associated financial procedures. You will have previous experience with assisting in monitoring the performance of Bus/Transport providers in a positive, customer focussed manner. Bringing to attention with relevant members of the Transport Performance Team when performance falls below standard so that appropriate and corrective action can be taken. You can demonstrate knowledge of entering various One-Off Costs into the EP Morris system such as emergency revenue, service credit penalties and one-off contract adjustments to be offset against the operator contract payments. Ensuring that the costs entered are accurate and that relevant financial procedures have been followed You will have a developed understanding of the Conditions of Contract for bus supported services and have assisted in the review of the conditions to ensure that they are fit for purpose and reflect a more commercial approach to service delivery.

• 1) Contract Management: Evidence of overseeing Bus/Transport route agreements, ensuring compliance with KPIs, legislative standards, and transport authority objectives.
• 2) Financial Data: Evidence of recording of financial data in relation to contract payments, to aid in resolving queries to accountant and identify any contracts that should be accrued
• 3) Evaluation: Evidence of assisting in the monitoring and evaluation of Bus/Transport services, contracts, operator data and budgetary information to ensure the consistent delivery of high quality, reliable services to the travelling public

The Liverpool City Region is world-famous for its history, culture and creativity. A place of firsts, it is the birthplace of modern railways, public health and international trade. Now, our economy is being transformed once again, changing the world through world-leading innovation in health and life sciences, digital and creative, and advanced manufacturing - growing an economy already worth £35 billion a year.

The Combined Authority plays a central role in catalysing this innovation-led economy. We are seizing the unique opportunity to use our devolved powers and funding to create wealth and prosperity for all our 1.6 million residents and the whole UK - investing in our economy, people, place, transport and digital infrastructure. Our vision is for the Liverpool City Region to be: The best place to grow up, grow a family, and grow a business - where no-one is left behind.

Staff benefits

• Local Government Pension Scheme contributions between 5.5% and 12.5%
• Generous holiday entitlement of 29 days rising to 34 days after 5 years service, as well as bank holidays and the option to buy 10 additional days
• Free travel around Liverpool City Region with an All-Zone Metro card worth £1,450 per year plus All Zones Off Peak Trio ticket for your spouse or partner
• Flexible and hybrid working
• 24/7 access to Employee Assistance Programme for you and your family and Free counselling service
• Automatic enrolment to our Westfield Health Programme
• Corporate discounts at council-owned gyms
• Bike to Work Scheme
• Coaching, mentoring, apprenticeships, and professional qualifications including paid membership fees and even a £1k interest free learning loan for any non-job-related learning

Equality, Diversity & Inclusion

We offer a guaranteed interview scheme for candidates who have declared that they: have a disability, are from a Black, Asian or Minority Ethnic background, are care experienced (whether through foster care, residential care, supported living, kinship care, live-in care, home care or adoption), are a member of a reservist or have close family links to a member of the Armed Forces as we are under-represented by people from these communities. To be considered under one of these schemes, you must indicate your eligibility in the relevant section of the application form. In addition, you must clearly demonstrate in your application how you meet the key essential criteria listed above. Applications that do not include this evidence will not be considered under the guaranteed interview schemes. The Liverpool City Region Combined Authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We actively promote diversity and inclusion. Please note that this role is unlikely to meet the eligibility requirements for sponsorship under the Skilled Worker route. We recommend that you assess your eligibility before applying for this position. Please visit Downloads